Customer Outreach Executive
2 days ago
Designation: Executive - Customer Outreach & Relationship Development
Location: Surat, Gujarat
Department: Customer Relations / Pre-Sales
Employment Type: Permanent, On-roll
Gender Preference: Male/Female
Salary Range: Depend on Current Salary(Based on Interview)
Eligibility Criteria:
Educational Qualification: Minimum Graduation or equivalent
Experience Required: 1 to 3 years
Age Limit: 20 to 35 years
Shift: Night Shift (Aligned with US/EU Hours) Night Shift timings are 6 PM to 3.30 AM.
Required Skills:
Excellent spoken and written English communication
Strong interpersonal and cross-cultural communication abilities
Organized, self-driven, and detail-oriented personality
Proficiency in CRM tools and MS Office
Willingness to work night shifts aligned with international time zones Key Roles &
Responsibilities:
Conduct outbound communication to initiate and build client relationships across US/EU regions
Act as a liaison between clients and internal departments for seamless communication
Manage pre-sales activities including requirement gathering, product introductions, sampling, and onboarding
Understand client needs and coordinate with internal teams to deliver tailored solutions
Maintain accurate CRM records and ensure timely follow-ups
Work with a globally reputed organization in the diamond industry
Opportunity to interact with international clients
Structured growth opportunities and professional development
Exposure to world-class business processes
Apply fast.
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