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Customer Care
2 weeks ago
Primary Role
- Efficient Handling of Calls.
- Serves customers by providing relevant information.
- Resolving internal service problems and escalating, if needed.
- Providing proactive customer outreach.
- Collecting and analyzing customer feedback.
- Responding to customer reviews.
- Developing and documenting knowledge into helpful content.
Secondary Role
- Assisting other officers for solving queries in case of excess queries.
- Adhering to organizational processes & policies.
- Providing feedback on enhancement of systems and overall organization on a time to time basis.
Skills Required:
- Good communication
- Grasping power
- Listening Skill
- Product Knowledge
- Computer Operating
- Coordination
Job Type: Full-time
Pay: ₹22, ₹25,000.00 per month
Benefits:
- Provident Fund
Application Question(s):
- What is your expected salary ?
Education:
- Master's (Preferred)
Work Location: In person
Speak with the employer