Customer Care Executive

2 days ago


Surat, Gujarat, India Votiko Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Responsibilities:

* Resolve complaints promptly

* Maintain high NPS score

* Manage incoming customer calls via voice process

* Provide exceptional service at all times

* Meet KPIs related to call volume & resolution time



  • Surat, Gujarat, India Group Landmark Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Purpose:The Customer Care Executive is responsible for ensuring customer satisfaction by handling enquiries, resolving complaints, coordinating with sales & service teams, and maintaining strong customer relationships. The role ensures smooth communication between the dealership and customers, enhancing brand loyalty and dealership reputation.Key...


  • Surat, Gujarat, India Mspire Ventures Full time

    WE ARE HIRING A CUSTOMER CARE EXECUTIVE Job Title Customer Care ExecutiveLocation SuratJob Type Full-timeExperience Level 1 to 2 yearSalary 15k to 20k We are seeking a dedicated and customer-focused Customer Care Executive to join our team The successful candidate will be the primary point of contact for our customers responsible for ensuring an...


  • Surat, Gujarat, India votiko Full time

    Votiko Solutions: Advancing Careers, Transforming Lives Take the opportunity to become a leader in customer excellence. Votiko Solutions Private Limited is excited to invite enthusiastic individuals to join us as Call Center Executives in our thriving international BPO. Position: Call Center Executives Company: Votiko Solutions Private Limited Type:...


  • Surat, Gujarat, India SOIE Woman Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job SummaryWe are seeking a proactive and customer-focused individual to join our team as a Customer Care Executive (CRM). The role involves handling customer calls, processing orders, sending updates via calls/SMS/WhatsApp/email, and ensuring a smooth customer experience from order placement to delivery.Key ResponsibilitiesHandle inbound and outbound calls...


  • Surat, Gujarat, India Seven Consultancy Full time

    JOB DETAILS Managing a team of representatives offering customer supportOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service deliverySelecting and hiring new staffMonitoring the work of individual representatives and of the...


  • Surat, Gujarat, India votiko Full time

    Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO...


  • Surat, Gujarat, India NJ Group Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Role & responsibilitiesEfficient Handling of Calls.Serves customers by providing relevant information.Resolving internal service problems and escalating, if needed.Providing proactive customer outreach.Collecting and analyzing customer feedback.Responding to customer reviews.Developing and documenting knowledge into helpful content.Assisting other officers...

  • Customer Care

    2 days ago


    Surat, Gujarat, India NJ Group Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Role & responsibilitiesEfficient Handling of Calls.Serves customers by providing relevant information.Resolving internal service problems and escalating, if needed.Providing proactive customer outreach.Collecting and analyzing customer feedback.Responding to customer reviews.Developing and documenting knowledge into helpful content.Assisting other officers...

  • Customer Care

    7 hours ago


    Surat, Gujarat, India NJ Group Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Role & responsibilitiesEfficient Handling of Calls.Serves customers by providing relevant information.Resolving internal service problems and escalating, if needed.Providing proactive customer outreach.Collecting and analyzing customer feedback.Responding to customer reviews.Developing and documenting knowledge into helpful content.Assisting other officers...

  • Customer Care

    2 days ago


    Surat, Gujarat, India NJ AMC Full time ₹ 2,20,000 - ₹ 3,00,000 per year

    Primary RoleEfficient Handling of Calls.Serves customers by providing relevant information.Resolving internal service problems and escalating, if needed.Providing proactive customer outreach.Collecting and analyzing customer feedback.Responding to customer reviews.Developing and documenting knowledge into helpful content.Secondary RoleAssisting other...