Customer Care

Job Purpose:The Customer Care Executive is responsible for ensuring customer satisfaction by handling enquiries, resolving complaints, coordinating with sales & service teams, and maintaining strong customer relationships. The role ensures smooth communication between the dealership and customers, enhancing brand loyalty and dealership reputation.Key...

Job SummaryWe are seeking a proactive and customer-focused individual to join our team as a Customer Care Executive (CRM). The role involves handling customer calls, processing orders, sending updates via calls/SMS/WhatsApp/email, and ensuring a smooth customer experience from order placement to delivery.Key ResponsibilitiesHandle inbound and outbound calls...

Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO...

Votiko Solutions: Advancing Careers, Transforming Lives Take the opportunity to become a leader in customer excellence. Votiko Solutions Private Limited is excited to invite enthusiastic individuals to join us as Call Center Executives in our thriving international BPO. Position: Call Center Executives Company: Votiko Solutions Private Limited Type:...

Primary RoleEfficient Handling of Calls.Serves customers by providing relevant information.Resolving internal service problems and escalating, if needed.Providing proactive customer outreach.Collecting and analyzing customer feedback.Responding to customer reviews.Developing and documenting knowledge into helpful content.Secondary RoleAssisting other...

Job Title: Patient Care SpecialistWe are seeking a dedicated and compassionate individual to provide high-quality patient care. As a key member of our team, you will be responsible for assisting with the development of staff and ensuring the highest standards of patient care.Key Responsibilities:Identify hazards in the work environment and develop...

Patient Care SpecialistWe are seeking a highly skilled Patient Care Specialist to provide exceptional patient care and support.Key Responsibilities:Counsel patients and their families regarding treatment procedures, packages, and post-treatment care.Convert patient inquiries into registrations/bookings while maintaining clear communication.Explain treatment...

Our company is dedicated to revolutionizing parenting in India. With a rich history dating back to 1994, we have grown from a single store into a leading brand with over 100 stores nationwide.We specialize in innovative baby care products that meet global standards while being affordable, catering to the early years of a child's life (0-2 years). Our...

JOB DETAILS Managing a team of representatives offering customer supportOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service deliverySelecting and hiring new staffMonitoring the work of individual representatives and of the...

Responsibilities:* Resolve complaints promptly* Maintain high NPS score* Manage incoming customer calls via voice process* Provide exceptional service at all times* Meet KPIs related to call volume & resolution time