
Customer Care
1 day ago
Role & responsibilities
- Efficient Handling of Calls.
- Serves customers by providing relevant information.
- Resolving internal service problems and escalating, if needed.
- Providing proactive customer outreach.
- Collecting and analyzing customer feedback.
- Responding to customer reviews.
- Developing and documenting knowledge into helpful content.
- Assisting other officers for solving queries in case of excess queries.
- Adhering to organizational process & policies.
- Providing feedback on enhancement of systems and overall organization on time to time basis.
Skills Required
- Good communication
- Listening Skill
- Product Knowledge
- Coordination
Perks and benefits
Performance-based annual Incentives + Good appraisal and growth
-
Customer Care Assistant
3 weeks ago
Surat, Gujarat, India TheBrightLayer Full timeCompany Description At TheBrightLayer, we help businesses transform ideas into impactful digital solutions, specializing in website development, mobile application development, cloud services, and UI/UX design. Our mission is to make technology work for you, providing innovative solutions that drive growth, efficiency, and innovation. Whether it's launching...
-
Customer Care Executive
17 hours ago
Surat, Gujarat, India Royal Staffing Services Full time ₹ 84,000 - ₹ 3,00,000 per yearFull Time Job (8 Hours)SuratGujaratIndiaCustomer Care Executive - SuratInformation Technology (IT)Job DescriptionHiring Now – Customer Care ExecutiveLocation: L.P. Savani, SuratIndustry: IT (Import/Export)Work Hours: 10:00 AM – 8:00 PMSalary: ₹15,000 per monthLocal candidates preferredApply now and join a growing IT teamCall: Email: Office Address: 2nd...
-
Customer Care Executive
4 days ago
Surat, Gujarat, India fabmyntra Full time ₹ 2,50,000 - ₹ 4,50,000 per yearCompany DescriptionFounded in 2021 by Mr. Vishnu Pandey, FabMyntra blends deep knowledge of fabrics and textiles with fashion, aiming to honor textile history through each creation. We pioneer in offering trend-setting, couture-level fabrics, marrying style with sustainability. Our foundation rests on investing in people, embracing technology, and ensuring...
-
Customer Care Executive
23 hours ago
Surat, Gujarat, India Group Landmark Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Purpose:The Customer Care Executive is responsible for ensuring customer satisfaction by handling enquiries, resolving complaints, coordinating with sales & service teams, and maintaining strong customer relationships. The role ensures smooth communication between the dealership and customers, enhancing brand loyalty and dealership reputation.Key...
-
Surat, Gujarat, India Mspire Ventures Full timeWE ARE HIRING A CUSTOMER CARE EXECUTIVE Job Title Customer Care ExecutiveLocation SuratJob Type Full-timeExperience Level 1 to 2 yearSalary 15k to 20k We are seeking a dedicated and customer-focused Customer Care Executive to join our team The successful candidate will be the primary point of contact for our customers responsible for ensuring an...
-
Area Customer Care Manager
2 days ago
Surat, Gujarat, India Mahindra And Mahindra Limited Full time ₹ 8,00,000 - ₹ 24,00,000 per yearArea Customer Care Manager Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors...
-
Customer Care
24 hours ago
Surat, Gujarat, India NJ AMC Full time ₹ 2,70,000 - ₹ 3,00,000 per yearPrimary RoleEfficient Handling of Calls.Serves customers by providing relevant information.Resolving internal service problems and escalating, if needed.Providing proactive customer outreach.Collecting and analyzing customer feedback.Responding to customer reviews.Developing and documenting knowledge into helpful content.Secondary RoleAssisting other...
-
Customer Care Executive
2 days ago
Surat, Gujarat, India Votiko Full time ₹ 3,00,000 - ₹ 4,50,000 per yearResponsibilities:* Resolve complaints promptly* Maintain high NPS score* Manage incoming customer calls via voice process* Provide exceptional service at all times* Meet KPIs related to call volume & resolution time
-
Customer Support Executive
22 hours ago
Surat, Gujarat, India DK Infoway Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJob Summary:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service. The ideal candidate will have excellent communication skills, in-depth knowledge of diamonds (4Cs, certification, grading), and the ability to handle...
-
Surat, Gujarat, India DR Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionDR.PATKI - Remedial Multicare Hospital & Institute (Surat) is renowned for providing specialized aesthetic care. Under the expertise of Dr. Surbhi Patki, the institute offers a variety of treatments including facials, facelifts, Botox/fillers, acne and scar therapies, and more. With over 25,000 satisfied clients, DR.PATKI is committed to...