Customer Care Executive

Company DescriptionFounded in 2021 by Mr. Vishnu Pandey, FabMyntra blends deep knowledge of fabrics and textiles with fashion, aiming to honor textile history through each creation. We pioneer in offering trend-setting, couture-level fabrics, marrying style with sustainability. Our foundation rests on investing in people, embracing technology, and ensuring...

Job Purpose:The Customer Care Executive is responsible for ensuring customer satisfaction by handling enquiries, resolving complaints, coordinating with sales & service teams, and maintaining strong customer relationships. The role ensures smooth communication between the dealership and customers, enhancing brand loyalty and dealership reputation.Key...

Area Customer Care Manager Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors...

Role & responsibilitiesEfficient Handling of Calls.Serves customers by providing relevant information.Resolving internal service problems and escalating, if needed.Providing proactive customer outreach.Collecting and analyzing customer feedback.Responding to customer reviews.Developing and documenting knowledge into helpful content.Assisting other officers...

Responsibilities:* Resolve complaints promptly* Maintain high NPS score* Manage incoming customer calls via voice process* Provide exceptional service at all times* Meet KPIs related to call volume & resolution time

Role & responsibilitiesEfficient Handling of Calls.Serves customers by providing relevant information.Resolving internal service problems and escalating, if needed.Providing proactive customer outreach.Collecting and analyzing customer feedback.Responding to customer reviews.Developing and documenting knowledge into helpful content.Assisting other officers...

Role & responsibilitiesEfficient Handling of Calls.Serves customers by providing relevant information.Resolving internal service problems and escalating, if needed.Providing proactive customer outreach.Collecting and analyzing customer feedback.Responding to customer reviews.Developing and documenting knowledge into helpful content.Assisting other officers...

Primary RoleEfficient Handling of Calls.Serves customers by providing relevant information.Resolving internal service problems and escalating, if needed.Providing proactive customer outreach.Collecting and analyzing customer feedback.Responding to customer reviews.Developing and documenting knowledge into helpful content.Secondary RoleAssisting other...

Job description:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service.Key Responsibilities:Handle inbound and outbound calls, emails, and chat to assist customers with inquiries related to diamonds, jewelry, and...

Job Summary:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service. The ideal candidate will have excellent communication skills, in-depth knowledge of diamonds (4Cs, certification, grading), and the ability to handle...