Manager - Client Servicing

5 days ago

Bavdhan, Maharashtra, India Shagun Developers Full time ₹ 72,00,000 - ₹ 1,00,00,000 per year

Role Overview:

We are looking for a Sr. Client Servicing Executive who can act as the primary point of contact for our clients. This role requires strong communication, project management, and problem-solving skills to ensure smooth execution of campaigns, timely deliveries, and maintaining strong client relationships.

Key Responsibilities:

  • Act as the bridge between clients and internal teams to manage campaigns, projects, and deliverables.
  • Understand client requirements, business goals, and translate them into actionable briefs for internal teams.
  • Manage end-to-end project execution, ensuring timelines, quality, and client expectations are met.
  • Conduct regular follow-ups and status updates with clients.
  • Coordinate with creative, content, design, and performance marketing teams for smooth workflow.
  • Prepare and present campaign performance reports, insights, and recommendations to clients.
  • Maintain strong client relationships by ensuring high levels of satisfaction and retention.
  • Identify opportunities for account growth and upselling additional services.

Requirements:

  • Minimum 3 years of experience in Client Servicing / Account Management in a digital marketing or advertising agency.
  • Strong understanding of digital marketing (Social Media, SEO, Paid Ads, Influencer Marketing, etc.).
  • Excellent communication, presentation, and interpersonal skills.
  • Strong project management skills with the ability to multitask and prioritize.
  • Proficiency in MS Office / Google Workspace; familiarity with project management tools is a plus.
  • Ability to think strategically while managing operational details.

What We Offer:

  • Opportunity to work with diverse brands across industries.
  • A creative, collaborative, and growth-oriented work environment.
  • Competitive salary and performance-based incentives.

Job Type: Full-time

Pay: ₹30, ₹60,000.00 per month

Work Location: In person

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