Hostel Manager
5 days ago
Bavdhan, Maharashtra, India
Samvika hospitality
Full time
₹ 1,68,000 - ₹ 2,04,000 per year
The Hostel Manager is responsible for overseeing the day-to-day operations of the hostel, ensuring guest satisfaction, maintaining a safe and welcoming environment, and managing the staff. The role requires strong organizational, leadership, and customer service skills. As a Hostel Manager, you will play a key role in enhancing the guest experience, driving business growth, and maintaining high standards of cleanliness and safety.
Key Responsibilities:
- Guest Relations:
- Provide exceptional customer service to all guests and address any concerns or issues.
- Ensure a welcoming and friendly atmosphere for guests.
- Handle guest check-ins and check-outs efficiently and professionally.
- Manage bookings, reservations, and cancellations.
- Collect guest feedback and implement improvements.
- Operations Management:
- Oversee daily operations to ensure smooth and efficient hostel functioning.
- Manage housekeeping, maintenance, and other hostel services to ensure cleanliness and safety.
- Coordinate with suppliers and vendors for essential hostel supplies and services.
- Ensure compliance with health and safety regulations.
- Financial Management:
- Prepare and manage the hostel's budget, ensuring cost-efficiency.
- Monitor and manage revenue streams (room rates, sales of food and beverages, tours, etc.).
- Ensure timely processing of payments, invoices, and bookkeeping.
- Analyze financial reports and implement strategies to improve profitability.
- Skills:
- Hostel Coordination & Management
- Making Admissions
- Rent Collection
Job Type: Full-time
Pay: ₹14, ₹17,000.00 per month