Customer Service Officer

2 days ago

Lucknow Uttar Pradesh, India Unilever Full time

**Job Title**:Customer Service Officer

**Function**: Customer Development - Sales

**Work Location**: Jabalpur

**ABOUT ICE CREAM: Life Tastes Better with Ice Cream**

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of €8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

**MAIN JOB**PURPOSE**:
The Customer Service Officer would be required to drive sales and distribution for the company products and manage his allocated territory and the customer.

**JOB**SUMMARY**(JOB**DESCRIPTION)**:

- Minimum 2 years of experience in General Trade, Channel Sales experience, ROI calculations and distributor handling.
- Achieve sales targets through personal selling (visiting market) and driving RS system.
- Analyse how to improve the competitive position in the market through improved customer service.
- Negotiate with his RS and develop his people on managing customers to obtain more business.
- Monitor closely the competitive activities and provide feedback to the branch on appropriate action that the company needs to take to counter such activities.
- Monitor systematically the performance of the RS and RS's sales team and take corrective action (infrastructure gaps).
- Within budget limits for brand activities organize promotion activities in consultation with the superiors.

**KEY REQUIREMENTS (EDUCATION, WORK EXPERIENCE s**SKILLS)**
- Required a Minimum Fulltime Graduation
- Minimum 2 to 4 years of Experience in Channel Sales.
- Excellent in ROI Calculations C RS Distribution Management
- Should be well-versed with RS appointment C Sales Planning
- Conducting promotional activities C execution
- Decent Communication in English and Local language is desired

LI-Remote

  • Back Office Executive

    2 weeks ago

    Lucknow, Uttar Pradesh, India City Service Center Full time

    Required back office staff (only female condidate sallary 15000 to 18000 in Lucknow branch) condidate - Should be soft-spoken and clear in communication. Manage incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and...

  • Guest Service Officer

    2 weeks ago

    Lucknow, Uttar Pradesh, India Hyatt Regency Lucknow Full time

    Summary - You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Front Office within the Rooms Division.**Qualifications**: - Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2...

  • Customer Service Officer

    7 days ago

    Noida, Uttar Pradesh, India Betacore Corporate Services Private Limited Full time

    **Job Summary** We are hiring **Customer Relationship Officers/Phone Banking Officers** for a permanent role in the **Banking Process (Inbound Customer Service)**. This is an excellent opportunity for individuals with a passion for customer service to work in a professional and dynamic environment. **Key Responsibilities** - Handle inbound customer queries...

  • Customer Service Executive

    2 weeks ago

    Lucknow, Uttar Pradesh, India Atrangii Network pvt ltd Full time

    Work from office Good command on Hindi and English and additional knowledge of any other language will be an advantage. Qualification: 12th pass minimum Should have good computer knowledge and also have a smartphone. Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...

  • Customer Service Assistant

    1 week ago

    Lucknow, Uttar Pradesh, India 10x Growth Accelerator Full time

    **IMPORTANT NOTE**: ----------------------------------------- - **Answering the interview call is essential. If you can't commit, please don't apply.** **You will receive a brief interview call within 3-5 days, so please stay alert.** **If selected, you must attend a WALK-IN interview in LUCKNOW** **Proficient or Excellent English & Confidence

  • Customer Service Assistant

    1 week ago

    Lucknow, Uttar Pradesh, India 10xgrowthaccelerator Full time

    **Job description** **IMPORTANT NOTE**: ----------------------------------------- - **Answering the interview call is essential. If you can't commit, please don't apply.** **You will receive a brief interview call within 3-5 days, so please stay alert.** **If selected, you must attend a WALK-IN interview in LUCKNOW** **Proficient or Excellent English &...

  • Customer Service Representative

    7 days ago

    Lucknow, Uttar Pradesh, India Pehchaan Full time

    **Job Title**: Customer Support Agent - Premium Chat Process **Job Type-** Work from Office **Location-**Lucknow **Employment Type**: Full-Time **Shift**: Rotational (24x7) **Salary**: ₹18,000 to ₹35,000 per month **Eligibility Criteria**: - Graduate in any discipline from a recognized institution - Minimum 1 year of experience in a **premium chat...

  • Csa (Customer Service Associate)

    2 weeks ago

    Lucknow, Uttar Pradesh, India OAC Full time

    1- Age should not be less than 22 and not more than 32. Broad scope of work for Customer Service Associate (CSAs) to be posted at Asset Recovery Vertical The CSAs will be broadly responsible for the following: Daily monitoring of recovery data in Non-Performing Assets [NPA] accounts through system generated reports. To collect and analyze relevant data...

  • Customer Service Agent

    3 days ago

    Lucknow, Uttar Pradesh, India Advait Consulting Full time

    Hiring for BPO Jobs - Ecommerce project hiring for BPO - Customer care agent - Good Communication skills - work from office - MNC Culture Pay: ₹12,000.00 - ₹16,000.00 per month **Benefits**: - Provident Fund **Education**: - Higher Secondary(12th Pass) (required) **Language**: - English (preferred) Work Location: In person **Speak with the...

  • Customer Service Representative

    1 week ago

    Aishbagh, Lucknow, Uttar Pradesh, India Pylon Management Consulting Full time

    **Responsibilities**: - Receive and process orders from dealers promptly and accurately. - Provide information to dealers about new products, promotions, and schemes. - Address dealer inquiries and concerns promptly and professionally. - Maintain a high level of product knowledge to effectively assist dealers. - Collaborate with internal teams to ensure...