Customer Service Officer

13 hours ago

Lucknow Uttar Pradesh, India Unilever Full time

**Job Title**:Customer Service Officer

**Function**: Customer Development - Sales

**Work Location**: Jabalpur

**ABOUT ICE CREAM: Life Tastes Better with Ice Cream**

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of €8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

**MAIN JOB**PURPOSE**:
The Customer Service Officer would be required to drive sales and distribution for the company products and manage his allocated territory and the customer.

**JOB**SUMMARY**(JOB**DESCRIPTION)**:

- Minimum 2 years of experience in General Trade, Channel Sales experience, ROI calculations and distributor handling.
- Achieve sales targets through personal selling (visiting market) and driving RS system.
- Analyse how to improve the competitive position in the market through improved customer service.
- Negotiate with his RS and develop his people on managing customers to obtain more business.
- Monitor closely the competitive activities and provide feedback to the branch on appropriate action that the company needs to take to counter such activities.
- Monitor systematically the performance of the RS and RS's sales team and take corrective action (infrastructure gaps).
- Within budget limits for brand activities organize promotion activities in consultation with the superiors.

**KEY REQUIREMENTS (EDUCATION, WORK EXPERIENCE s**SKILLS)**
- Required a Minimum Fulltime Graduation
- Minimum 2 to 4 years of Experience in Channel Sales.
- Excellent in ROI Calculations C RS Distribution Management
- Should be well-versed with RS appointment C Sales Planning
- Conducting promotional activities C execution
- Decent Communication in English and Local language is desired

LI-Remote

  • Customer Service Assistant

    4 days ago

    Lucknow, Uttar Pradesh, India Orangemedi Pharmaceutical Pvt Ltd Full time

    Call to customers daily from office Pay: ₹8,000.00 - ₹10,000.00 per month **Benefits**: - Paid sick time Schedule: - Day shift Supplemental Pay: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English...

  • Customer Service Representative

    4 days ago

    Lucknow, Uttar Pradesh, India Hirementum Full time

    Provide accurate information about products/services. - Maintain high levels of customer satisfaction. - Update and manage customer records in the system. - Escalate complex issues to relevant departments. - Ensure timely follow-up on customer requests. - Adhere to company policies and service guidelines. Pay: ₹14,000.00 - ₹15,000.00 per...

  • Customer Care Executive

    3 days ago

    Lucknow, Uttar Pradesh, India M2 consultant service provider Full time

    **HIRING FOR CUSTOMER CARE EXECUTIVE PROFILE FOR ONE OF THE MULTIATIONAL BPO AT LUCKNOW LOCATION** **ANY UNDER GRADUATE CAN APPLY FOR THIS PROFILE** **ANYONE WHO IS FLUENT IN ENGLISH AND HINDI CAN ONLY APPLY.** **Profile**: - Customer Care Executive** **Language Requirement**: - English + Hindi** **6 DAYS WORKING ROTATIONAL...

  • Customer Service Excecutive

    3 days ago

    Lucknow, Uttar Pradesh, India Sumeru Inc Full time

    **Customer Support Executive - Hiring Now** - **Job Type**: Full Time - **Location**: Jaipur & Lucknow (Work from Office) - **Salary - 16K CTC**: - **Working Days**: 5 Days (Rotational Shifts) - **Language**: Good spoken & written English - **Education**: Graduate & Undergraduate eligible - **Experience**: Freshers & Experienced can apply Pay: Up to...

  • Customer Service Agent

    2 days ago

    Lucknow, Uttar Pradesh, India Advait Consulting Full time

    Hiring for BPO Jobs - Ecommerce project hiring for BPO - Customer care agent - Good Communication skills - work from office - MNC Culture Pay: ₹12,000.00 - ₹16,000.00 per month **Benefits**: - Provident Fund **Education**: - Higher Secondary(12th Pass) (required) **Language**: - English (preferred) Work Location: In person **Speak with the...

  • Customer Service Representative

    13 hours ago

    Aashiana, Lucknow, Uttar Pradesh, India PTTR LOAD BORD Full time

    **We're Hiring: Customer Service Representative (Night Shift - Hybrid)** **Location**: Lucknow (Hybrid Mode) **Company**: PTTR Load Board **PTTR Load Board** is seeking a dedicated and detail-oriented **Customer Service Representative** to join our team. This role supports **US-based clients**, requires working during **night shifts (US hours)**, and...

  • Customer Service Representative

    4 days ago

    Lucknow, Uttar Pradesh, India Sumeru Inc Full time

    **International E-Commerce Voice Support Process** - Work from Office - Position: Customer Support Executive - Job Type: Voice Process - **Location: Lucknow**: - Salary for freshers - Upto 28K CTC - Salary for Experience - Upto 30K CTC - 5 Days Working - Rotational Shifts/Rotational WeekOffs (Major Night shifts) - Be Part of the Teleperformance...

  • Customer Service Representative

    3 days ago

    Noida, Uttar Pradesh, India Paredai Education Consultants Full time

    By Paredai Consultants / September 24, 2024 **Key Responsibilities**: - Provide detailed information about Paredai’s services, including educational consultancy, visa guidance, and scholarship opportunities. - Assist customers with scheduling consultations and follow-up on service inquiries. - Resolve any customer issues or complaints efficiently and...

  • Customer Service Officer

    4 days ago

    Lucknow, India Taskar Global Private Limited Full time

    **Telecaller Role and Responsibility** - Knowing all the details of the product or service offerings. - Regularly updating and obtaining the lists of individual contact details. - Meet and exceed sales target set by the organization. - Stay updated with market trends to better serve customers. - Identify customer needs and provide solutions through the...

  • Customer Service Coordinator

    4 days ago

    Uttar Pradesh, India Alliance Recuitment Full time

    **We are currently looking for a Customer Service Coordinator to join a highly reputable organisation based in Northamptonshire.** We are currently looking for a Customer Service Coordinator to join a highly reputable organisation based in Northamptonshire. This is a permanent position, working 37.5 hours per week based on 3 shift patterns (Early Shift -...