Back Office Executive

4 days ago

Lucknow Uttar Pradesh, India City Service Center Full time

Required back office staff (only female condidate sallary 15000 to 18000 in Lucknow branch) condidate - Should be soft-spoken and clear in communication. Manage incoming calls and customer service inquiries
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer issues or special requests to designated departments for further investigation
- Comfortable with working on laptop/desktop, entering data etc.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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