Customer Service Assistant
1 week ago
**Job description**
**IMPORTANT NOTE**:
-----------------------------------------
- **Answering the interview call is essential. If you can't commit, please don't apply.**
**You will receive a brief interview call within 3-5 days, so please stay alert.**
**If selected, you must attend a WALK-IN interview in LUCKNOW**
**Proficient or Excellent English & Confidence Required**
**--------------------------------------------------------**
**Customer Support Agent (Work From Office)**
**Scope of Work**: Agents will handle calls from customers, riders, and Flipkart (FK) sellers, ensuring effective communication and resolution of their concerns. All agents must fluently speak, write, and comprehend English and Hindi.
**Eligibility Criteria**:
- Excellent communication in English.
- FRESHERS TO to 1 year of documented experience in any customer service field (BPO, Sales, Marketing, Hospitality, Aviation, or Counseling) is preferred.
- Six days working with rotational off.
- Immediate joining required.
- Paid training - mandatory to clear certification post-training.
**Screening Rounds**:
- HR Round
- Functional Test (if applicable)
- Operations Round
- Client Interview (if applicable)
Pay: ₹12,000.00 - ₹15,000.00 per month
Pay: ₹14,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
- Hindi (preferred)
**Location**:
- Lucknow, Uttar Pradesh (required)
Work Location: In person
**Speak with the employer**
+91 6370721310
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