Csa (Customer Service Associate)

2 days ago

Lucknow Uttar Pradesh, India OAC Full time

1- Age should not be less than 22 and not more than 32.

Broad scope of work for Customer Service Associate (CSAs) to be posted

at Asset Recovery Vertical

The CSAs will be broadly responsible for the following:
Daily monitoring of recovery data in Non-Performing Assets [NPA] accounts through

system generated reports.

To collect and analyze relevant data for reporting purposes to the Senior

management.

To assist officers in preparing recovery related reports/other relevant reports to be

furnished to Top Management at regular intervals.

To assist in various audit/statutory audit / RBI Audit / Accounting/Closing related

works.

To draft office notes related to various tasks assigned for perusal and approval of

delegated authority.

correspondences/online communication platforms etc. for collating requisite data for

recovery monitoring purposes and onward submission to senior management.

Organizing Teams Meeting

To assist in submission of periodical data to Regulator / Govt. Institutions / Statutory

Authorities.

To engage/follow up and co-ordinate with Other Verticals/Cells/Departments for

assigned tasks to ensure smooth functioning of work at ARV.

Any other task/instructions assigned related to Asset Recovery Vertical

Pre-requisites

Should have adequate working knowledge of Microsoft Word/Excel/PowerPoint 2016

and Advance Versions.

English

& Hindi languages. Should have basic knowledge of working with Microsoft

Outlook  Good communication skills both in Hindi and English Good drafting

skill.

Ability to demonstrate Team-work and work synergistically with other staff to achieve

organizational goals.

Preliminary knowledge about SARFAESI Act 2002, Debt Recovery Tribunal, and

National Company Law Tribunal/Lok Adalat.

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:
Health insurance

Provident Fund

Schedule:
Day shift

**Education**:
Bachelor's (preferred)

**Experience**:
total work: 1 year (preferred)

Customer service: 1 year (preferred)

**Language**:
English (preferred)

Hindi (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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