Customer Support Associate

4 days ago

Gomtinagar Lucknow Uttar Pradesh, India Niftel Communications Full time

**CSA / CSE (Voice / Chat Support)**

**Location: Lucknow, Uttar Pradesh**

**Salary:

- ₹13,500 - ₹16,500 per month**

** | Work from Office**

About the Role:
**Key Responsibilities**:

- Handle inbound and outbound customer chats efficiently.
- Resolve customer queries accurately and with empathy.
- Provide timely and relevant information while ensuring high customer satisfaction.
- Maintain a professional and positive relationship with clients.
- Adhere to company processes, policies, and performance standards.

**Required Skills**:

- **Excellent verbal and written communication skills in English**.
- Ability to handle multiple tasks and work under pressure.
- Strong interpersonal skills and customer-oriented approach.
- Basic computer knowledge and typing skills.

**Qualifications**:

- Minimum 12th pass or graduate (any discipline).
- Prior experience in BPO or customer service (preferred but not mandatory).

**Perks and Benefits**:

- Comprehensive professional training.
- Growth opportunities and career advancement.
- Supportive and collaborative work culture.
- **Contact or Drop your CV on : 81890 11192**_

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹16,500.00 per month

Application Question(s):

- Why do you think you are a fit for this profile?

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 8189011192

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