Hotel Reservation Associate

The Reservation Associate is responsible for handling guest room bookings, responding to inquiries, processing reservation requests, and ensuring guest satisfaction through efficient and professional service. The role requires excellent communication, attention to detail, and knowledge of the hotel’s services, rates, and promotions. **Key...

Greets, registers, and assigns rooms to guests. - Issues room key to guest. - Responsible for proper key control and other security measures. - Answers telephone in absence of telephone operator. - Transmits and receives telephone messages and sets up guests’ wake-up calls. - Date stamps, sorts, and racks incoming mail and messages. - Answers inquiries...

The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...

**Job Summary**: **Key Responsibilities**: - **Reservation Management**: - Process, confirm, and modify guest reservations accurately in the hotel’s reservation system. - Maintain up-to-date knowledge of room availability, rates, packages, and promotions. - **Guest Interaction**: - Provide information about the hotel, amenities, and services to...

Job Summary To respond to queries from guests, travel agents, and referral networks concerning reservations arriving by mail, and telephone, and close the end bookings to drive revenue. Help to manage OTA/channel inventory, update rate plans and make sure all information regarding property rates are updated on the website and OTA platforms. **RESERVATION...

WE ARE HIRING Designation: - Reservations : Hotel / Resort Location: - Pune Maharashtra Salary: - 15,000 To 25,000 Per Month + Food And Accommodation Education: - Diploma / Degree in hotel Management Experience: - Total Experience : 3 Years with hospitality industry - Minimum Experience : 1 -2 Years of Previous experience in hotel reservations,...

**RESERVATION AGENT DUTIES AND RESPONSIBILITIES**: Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, or through a central reservationsystem. Creates and maintains reservation records-usually by date of arrivaland alphabetical listing prepares letters of confirmation and promptly...

DUTIES AND RESPONSIBILITIES: Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. Responds to all guest reservation requests and...

Assist the Reservations team and Team Leader in ensuring timely hotel bookings by adhering to the defined TAT. Process all bookings in compliance with SOPs while diligently identifying and securing upselling opportunities to drive additional revenue. Roles and Responsibilities - Arrange domestic hotel bookings for corporate clients, ensuring comfort and...

**Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...