Customer Support Agent

**Responsibilities**: Provide accurate and comprehensive information to customers to help them resolve their inquiries and issues. Troubleshoot technical issues with customers and work collaboratively with other departments to provide effective solutions. Keep accurate records of customer interactions and transactions using our customer service...

We are looking for an experienced customer support agent with fluent (minimum B2, upper-intermediate) English for an expanding company in the field of online trading. **Our requirements**: - Can type fast and comfortably in English - Excellent problem-solving skills - Search information quickly and effectively using various tools/ platforms - Strong...

ABOUT TIDE At Tide we are building a business management platform designed to save small businesses time and money We provide our members with business accounts and related banking services but also a comprehensive set of connected administrative solutions from invoicing to accounting Launched in 2017 Tide is now used by over 1 million small...

**Industry Type**: - Tour and Travel **Functional Area**: - Handling all agents queries of Bedsvalue (leading B2B Portal for Travel Agents) **Experience**: - 2 - 5 years relevant experience is mandatory in OTA System & B2B travel agent hotel booking related query handling - preferably from Destination Management Companies/Tour and Travel...

**Customer Support Agent (Bilingual: EnglishVietnamese)** The Business Context You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here's what AI may be able to help the world with: finding medical diagnoses,...

Profile: Travel Customer Service Agent **Salary**: Up to 40k Location: Dwarka sec 11 Shift: Night/US Shift Working Days: 5 days with 2 Rotational offs **Experience: Min 2+ year exp in US Flight Sales.** Perks: Cabs Key Responsibilities: - Manage and process glight booking and sales inquiries. - Utilize GDS (Amadeous & Sabre) to facilitate and manage...

**Job brief** We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should...

**Industry Type**: Tour and Travel **Functional Area**: Travel agents query handling and travel operational works **Experience**: 2- 5 years experience is mandatory in operations and travel agents B2B query handling - preferably from Destination Management Companies/Tour and Travel Industries **Qualification**: B.Com, MBA in Tour and Travel...

Ticketing Agent **Salary**: 20k to 50k Location: Delhi Exp: 1+ year Job Desription Assist customers with booking tickets for flights, trains, buses, or other modes of transportation Provide information on schedules, routes, and fares to help customers make informed decisions Resolve booking issues, such as cancellations, rebooking, and payment...

**Listen to customers to understand their problem or need**- This may require agents to ask appropriate follow-up questions and provide specific information on services - **Provide assistance**- Chat support agents must have the skill to troubleshoot basic technical issues and suggest possible solutions or provide support in resolving them - **Make sure...