Email/chat Support Agent

Job Description **Job Type**: full-time - 5 days a week (Mon to Fri) Work Shift: Night Shifts (8 Hours - 8:30 P.M.ISTto 4:30 A.M.IST) Let's Chat 24x7 IT Services Pvt Ltd is a business Services Company based in India, which is the back office for Lets Chat 24x7 Ltd based in Edmonton Canada. We offer remote staffing solutions to various industry verticals...

**Listen to customers to understand their problem or need**- This may require agents to ask appropriate follow-up questions and provide specific information on services - **Provide assistance**- Chat support agents must have the skill to troubleshoot basic technical issues and suggest possible solutions or provide support in resolving them - **Make sure...

Job Description : - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: - 6 months experience...

**Job Title: Chat Support Executive** **Key Responsibilities**: - **Customer Support**: - Provide timely and accurate customer support via chat. - Address customer inquiries, complaints, and issues with professionalism and efficiency. - Resolve customer concerns by clarifying the customer's complaint, determining the cause of the problem, and selecting...

**Responsibilities**: - Resolving customer complaints & queries brought to your attention under a specific timeline through mails and chats. - Manage and drive sales team target and performance. - Handle customer complaints and provide appropriate solutions and alternatives so that they can bo converted into sales. **Requirements**: - A bachelor’s...

Job Description : - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: Graduate fresher -...

Roles and Responsibilities: Maintain accurate customer records. Identify customer needs and help using customers use specific features. **Requirements**: Graduate/Undergraduate Excellent communication skills Good to have knowledge on chat process, voice process, outbound process. Work Experience: Minimum 6 months Freshers are welcome with good...

We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...

We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...

We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...