Customer Success Executive

24 hours ago


Navi Mumbai, India Aurafox Solutions Private Limited Full time

Build customer long term business relationships

Manage customer communications, queries and escalations

Resolve customer issues and complaints on timely manner,

Improve customer care service and quality measurements

Supervise customer service team daily and prepare plans for improvements.

Focus on customer satisfaction and make customer query/solutions analysis reports

Identify customer demands and requirements.

Develop plans to address customer-specific needs.

Offer exceptional customer service to customers.

Take feedback from customers to ensure they are satisfied with the service

Coordinate with internal functional departments for timely services operations and take follow ups.

Handle Other job responsibility as per management allocation.

Skills:
- Strong negotiation and influencing skills

The ability to communicate confidently - both through speaking and writing - with colleagues and clients from all levels of an organisation

Self-motivation

A level of creativity when it comes to thinking of new sales opportunities

Resilience

The ability to research and keep on top of developments in the industry (an interest in the industry will help)

Commercial awareness

**Job Types**: Full-time, Fresher, Internship
Contract length: 3 months

**Salary**: ₹5,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)



  • Navi Mumbai, India Flowace Full time

    **Customer Success Executive Responsibilities**: - Develop and manage client portfolios. - Sustain business growth and profitability by maximizing value. - Analyze customer data to improve customer experience. - Hold product demonstrations for customers. - Improve onboarding processes. - Handle and resolve customer requests and complaints. - Minimize...


  • Mumbai, India Pros & Pawns HR Consultants Full time

    **About the job** Position**:Executive - Customer Success** City**:MUMBAI** Work Style**:Hybrid** **Responsibilities of a Customer Success Executive**: - Serve as the main point of contact for clients, addressing their needs, inquiries, and concerns promptly and professionally. - Understand clients' marketing objectives and collaborate with internal...


  • Mumbai, India Intriants Hr services Full time

    Job Title: Customer Success Executive Location: Prabhadevi, Mumbai Salary: Up to ₹32,000 per month Role Overview We are looking for a proactive and customer-focused Customer Success Executive who will act as the primary point of contact for clients. The role requires strong communication skills, the ability to resolve queries efficiently, and a basic...


  • Mumbai, Maharashtra, India Taabi Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Position:Customer Success Executive / Customer Onboarding Executive / Customer Program ExecutiveJob Overview:We are looking for a highly driven individual to nurture long-term client relationships and ensuring high customer retention in our IoT-enabled SaaS ecosystem. You will be the primary point of contact for assigned accountsensuring successful...


  • Navi Mumbai, India CeeQ Full time

    Looking for a Dynamic Customer Success & Operations Candidate for an e-commerce brand in Mumbai. Job Responsibilities • Assist the sales team in identifying and reaching out to potential B2B clients across sectors. • Support in pitching corporate gifting solutions, seasonal hampers, and customised product offerings. • Help create and manage client...


  • Andheri, Mumbai, Maharashtra, India Aastral International Full time

    The Client is seeking a dedicated and enthusiastic Customer Success Executive to join our team at our Andheri location. As a Customer Success Executive, you will be responsible for ensuring the satisfaction and success of our valued customers during the night shift hours. **Key Responsibilities**: - Proactively engage with customers to understand their...


  • Mumbai, India Mudita Full time

    Job Title: Customer Success Executive Location: Goregaon West, Mumbai (full time work from office role). About Mudita: Mudita is spearheading the edtech sector by crafting innovative learning solutions that captivate, enlighten, and educate. Our commitment extends beyond just our products; we believe in providing top-tier service and support to our users,...


  • Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Customer Success Executive** **About Zell Education**: At Zell, we strive to become India’s leading training centre & transform careers by making skill upgradation effective, affordable & accessible for everyone. Our primary goal is to deliver high quality education & skill upgradation in collaboration with industry experts & best educational practices....


  • Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Customer Success Executive** Roles & Responsibilities: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...


  • Andheri East, Mumbai, Maharashtra, India HiGalen Full time

    **Customer Success Executive— Medical Background** **Location**: In-office (Mumbai) **Type**: Full-time **Experience**: 1+ years clinical practice (MBBS, BDS, or equivalent) **Sector**: HealthTech / SaaS / AI in Healthcare **About HiGalen** HiGalen is an innovative startup revolutionizing the way healthcare professionals interact with Electronic...