Customer Success Executive

4 weeks ago


Mumbai, India Mudita Full time

Job Title: Customer Success Executive

Location: Goregaon West, Mumbai (full time work from office role).

About Mudita:

Mudita is spearheading the edtech sector by crafting innovative learning solutions that captivate, enlighten, and educate. Our commitment extends beyond just our products; we believe in providing top-tier service and support to our users, enhancing their educational experience.

About the Role:

As a key player in our team, your role is to manage and support clients for long-term success, doubling as an experienced Customer Success Executive. This is a full-time job from an office position, allowing you to work with one of the fastest growing companies in the edtech space.

This is for You If You:

  • Have marketing or sales experience within the online info space
  • Possess in-depth knowledge of the online coaching industry
  • Have 2 to 2.5 years of experience in the customer support realm
  • Have a proven track record of resolving queries and building customer loyalty
  • Are passionate about providing exceptional service.
  • Thrive in a fast-paced, innovative environment
  • Want to be part of a company committed to transforming the edtech sector

Qualifications:

We value cultural fit over experience, but ideally, you should have:

  • A passion for our mission.
  • Minimum 1 year of experience in the online consulting industry
  • Minimum 1 year of experience in customer support
  • Proven ability to resolve customer queries effectively
  • Strong communication and interpersonal skills.
  • Dedication to building and maintaining customer loyalty.
  • Have your own laptop.

What You'll Get:

  • Growth potential into higher paying roles
  • World-class training and education (including our events)
  • Direct experience from the founders of a fast-growing company
  • Contribute to crafting innovative learning solutions
  • Work in a collaborative and growth-oriented environment

How to Apply:

If you believe you're the right fit for the role and are ready to contribute to our mission at Mudita, please fill the form & let us know once done.

We look forward to welcoming you to our team and embarking on this exciting journey together

Love and Light,

Team Aarzoo Shah

Mudita Team



  • Mumbai, India Pros & Pawns HR Consultants Full time

    **About the job** Position**:Executive - Customer Success** City**:MUMBAI** Work Style**:Hybrid** **Responsibilities of a Customer Success Executive**: - Serve as the main point of contact for clients, addressing their needs, inquiries, and concerns promptly and professionally. - Understand clients' marketing objectives and collaborate with internal...


  • Mumbai, India AiTrillion Full time

    **Customer Success Executive** **Location**: Mumbai **Purpose**: - We are looking for a Customer Success Executive. We are a growth-stage startup and this role will be an important part of our growth strategy. You will foster great relationships with customers to make them advocates of our brand. **We are looking for someone who can**: - Guide new...


  • Mumbai, India Intriants Hr services Full time

    Job Title: Customer Success Executive Location: Prabhadevi, Mumbai Salary: Up to ₹32,000 per month Role Overview We are looking for a proactive and customer-focused Customer Success Executive who will act as the primary point of contact for clients. The role requires strong communication skills, the ability to resolve queries efficiently, and a basic...


  • Mumbai, Maharashtra, India Taabi Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Position:Customer Success Executive / Customer Onboarding Executive / Customer Program ExecutiveJob Overview:We are looking for a highly driven individual to nurture long-term client relationships and ensuring high customer retention in our IoT-enabled SaaS ecosystem. You will be the primary point of contact for assigned accountsensuring successful...


  • Mumbai, Maharashtra, India Vitrina AI Full time

    **Job Title**: Customer Success Executive (Media & Technology) **Location**: Mumbai **Job Type**: Full-time **Job Overview**: We are seeking a proactive **Customer Success Executive** to manage customer queries, analyze needs, and provide tailored solutions. You'll derive key metrics to understand customer behavior, identify at-risk clients, and guide...


  • Mumbai, India Talent Corner HR Services Private Limited Full time

    Job Title - Customer Success Executive Industry - Health care Location - Mumbai CTC- up to 5 lpa Job responsibilities: - Previous job profile with Samsung, LG, or biomedical engineering is preferred. - Good Presentation Skills - Should be able to lift 20-35 kgs machines on own. - Ability to stay calm when customers are stressed or upset - Excellent...


  • Mumbai, India Triedge Solution Full time

    Position: - **Customer Success Executive** **Salary: - 25,000 Monthly** Location: - Mumbai Job Role: - You will be responsible for driving sales growth by developing and maintaining relationships with key accounts. You will be expected to rocket sales transaction by implementing effective sales strategies, negotiation, and developing innovative...


  • Mumbai, India Rentkar Full time

    Customer Success – RentkarCTC: ₹2.5 – 3 LPALocation: Andheri East, Mumbai (On-site)About RentkarRentkar is India’s fastest-growing rental platform for tech gadgets and lifestyle products – from PS5 consoles and gaming laptops to GoPros, cameras, guitars, and more . With zero-deposit rentals and same-day delivery, we’re redefining how people...


  • Mumbai, India Rentkar Full time

    Customer Success – RentkarCTC: ₹2.5 – 3 LPALocation: Andheri East, Mumbai (On-site)About RentkarRentkar is India’s fastest-growing rental platform for tech gadgets and lifestyle products – from PS5 consoles and gaming laptops to GoPros, cameras, guitars, and more . With zero-deposit rentals and same-day delivery, we’re redefining how people...


  • Mumbai, India Rentkar Full time

    Customer Success – RentkarCTC: ₹2.5 – 3 LPALocation: Andheri East, Mumbai (On-site)About RentkarRentkar is India’s fastest-growing rental platform for tech gadgets and lifestyle products – from PS5 consoles and gaming laptops to GoPros, cameras, guitars, and more. With zero-deposit rentals and same-day delivery, we’re redefining how people...