CRM Associate

1 day ago


Gurugram Haryana, India Singhvi Jewels Full time

**ABOUT THE COMPANY**

Callaway Golf India Pvt. Ltd was founded in 1982. It is a leading manufacturing company that designs, manufactures, markets & sells equipment’s such as Golf Clubs, balls and other golf related accessories such as bags, gloves & caps. The company sells its products through golf retailers and sporting goods retailers, through mass merchants, directly online, and through its pre-owned and trade-in services. Callaway markets its products in more than 70 countries worldwide.

**PROFILE SUMMARY**

**JOB RESPONSIBILITY AND ACCOUNTABILITY**
- Maintain & update the CRM Database and segment customer database to enable targeted marketing efforts
- Build E-Mail campaigns for lead generation, understand campaign performance, drive insights and improve campaign performance
- Solid knowledge and understanding of handling In-App campaigns
- Experience in Managing and Tracking Campaigns, and analytics using clevertap, MoEngage or similar platforms
- Provide robust solutions to customer queries and maintain high customer satisfaction rate
- Collect customer shopping behaviour to analyze and uncover customer preferences and opportunities
- Collaborate with internal stakeholders to align CRM Efforts with broader business goals
- Coordinate with external stakeholders for CRM platform updates and improvements
- Address customer inquiries regarding products, orders, warranties, and repairs efficiently and accurately.

**SKILLS REQUIRED**
- Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, etc.)
- Strong analytical skills and the ability to interpret data effectively
- Excellent communication and interpersonal skills

**ELIGIBILITY**
- Bachelor's degree in Marketing, Business Administration, or a related field
- 3- 5 year’s experience

**WORKING DAYS & TIME**
- Monday to Friday (9:30 AM - 6:00 PM)

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7488359283
Expected Start Date: 15/02/2025


  • Associate - CRM

    2 weeks ago


    Gurugram, Haryana, India Acuity Knowledge Partners Full time

    **Job Title -** Associate (CRM - Deal Cloud)** **Experience Level**- 2 to 4 Years **Location -**Gurgaon **Job Summary** **Key Responsibilities** - Managing data and pipeline status on CRM - Updating meeting notes and other deal related data for investment bank team - Take new initiatives and share ideas for reporting and managing data on CRM - Ability to...

  • CRM Associate

    1 week ago


    Gurugram, Haryana, India Berry Developers Full time

    **Job Title**: CRM Associate **Company**: BDI Group **Location**: Sec - 44, Gurugram **About BDI Group**: BDI Group is a leading real estate company committed to creating exceptional living spaces and delivering outstanding customer experiences. With a strong presence in Bhiwadi, Alwar. we are dedicated to, innovation, quality, and customer satisfaction....

  • CRM - Front End

    1 day ago


    Gurugram, Haryana, India Navraj Group Full time

    **Position**: CRM Front-End (Collection) **Industry**: Real Estate Builder **Company**: Navraj Group **Salary**: Up to ₹13 LPA **About Navraj Group**: Navraj Group is a prominent real estate builder known for delivering world-class residential and commercial spaces. We are committed to providing exceptional service and creating value for our customers. We...


  • Gurugram, Haryana, India HIC Global Solutions Full time

    **job description** - Salesforce Marketing Cloud implementation, configuration, data migration, and working with Marketing Cloud Connect, and other Integrations, - Lead requirements gathering, solution design, and writing statements of work, - Communicate project concepts and outcomes to client project stakeholders, - Conduct user training and actively...


  • Gurugram, Haryana, India Bridgexcel innovations pvt ltd Full time

    **Job Title: Operations Associate** Department Name: Operations Experience required: 1-3 Years Minimum Qualification: Graduate Location: Gurgaon **Key Responsibilities**: - Resolve customer complaints and issues efficiently and empathetically, escalating complex cases to appropriate teams when necessary. - Maintain accurate customer records and...


  • Gurugram, Haryana, India JobOppor HR Consultant Services Full time

    **Position**: Junior Sales Associate - AI Agent Development for SMBs **Location**: Gurgaon / Hybrid **Reporting To**: Sales Manager (Academy/Marketplace) **Company Overview**: **Swaran Soft** is a dynamic, end-to-end digital transformation partner based in Gurugram, India, with over two decades of expertise. We deliver cutting-edge solutions—from Gen AI,...

  • Social Media

    1 day ago


    Gurugram, Haryana, India Urban Company Full time

    Job Description: Social Media Escalation Executive (CX Team) at UrbanCompany UrbanCompany is seeking a highly motivated and customer-centric individual to join our CX (Customer Experience) team as a Social Media Escalations Associate. As a leading tech-enabled home services marketplace, UrbanCompany connects millions of customers with trusted professionals...


  • Gurugram, Haryana, India SalarySe Full time

    At **SalarySe**, we’re on a mission to make money work harder for India’s salaried professionals. We provide UPI-based credit, financial wellness tools, and rewards to empower employees. **Role Overview** We’re looking for a **Customer Support Associate** to be the first point of contact for our users, resolving queries, ensuring smooth onboarding,...


  • Gurugram, Haryana, India Growtomation Marketing Solutions Full time

    **Job Role**: Growth Marketing Associate **Work Experience**: 0-1 Year In this role, you will be working for both B2B and B2C clients in setting up their HubSpot CRM, marketing and sales processes. You will be planning, monitoring, and implementing the setup customized to their business (don't worry - we'll be teaching you everything with regards to the...


  • Gurugram, Haryana, India Transcom Full time

    **Job Title: Customer Success Associate (Dutch Language)** **Location**:Gurgaon, India** **Salary Budget**:₹10-12 LPA** **Work Timings**: 24/7 Rotational Shifts (5 Days Working, 2 Weekly Offs) **Experience**: Minimum **2+ years of technical experience** in **North American Customer Service** as an **Agent** **Certification**:B2/C1 Dutch Language...