IT Support Navigator

2 days ago


Mohali Punjab, India Mind map IT Solutions Full time

A committed IT support navigator is sought to guide patients through complexities, guiding diverse facets of the healthcare system. The staff will address all patient queries, address any complaints made, and inform them about payment options and insurance coverage, coaching them about their rights as well. Guaranteeing patients receive the best obtainable care is your supreme duty.

**Roles and Responsibilities**:

- providing technical support to all employees, and to customers, end users and applicable stakeholders
- supporting with a extensive variety of issues, which include connection problems, information access, network disasters, poor pc overall performance and cloud migration
- Commissioning and installing upgrades, repairs, protection programmes and statistics transfers
- fixing problems with various appliances, inclusive of printers, scanners, computing device and laptop computer systems, hand-held devices, and servers
- growing IT tickets via price tag-tracking software program and tracking progress of person task pathways

**Qualifications**:

- ability to diagnose and troubleshoot fundamental technical problems
- Familiarity with far off computer programs and help desk software
- notable hassle-fixing and communication capabilities
- ability to provide step-by-step technical assist, each written and verbal
- expertise of network security practices and anti-virus packages
- BSc degree in statistics technology, laptop science or relevant area

Call the employer
- +91 8017843216

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹40,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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