Device Support Agent

**Job Description - Customer/ Sales Support Agent or Executive (Logistics)** **Night shift **5 days working** **Responsibilities**: - Getting follow-ups from customers - Coordinating with freight brokers - Managing documentation - Drafting rate cons etc. - Must be a localized - Must have excellent communication skills Pay: ₹15,000.00 - ₹27,000.00...

**Location**: Mohali, India **Type**: Full-Time, Permanent Handle inbound technical calls from US consumers. Guide them through problem resolution related to smart devices like Alexa, GPS systems, and wireless peripherals. Ensure clear communication and timely escalation when needed. **Key Requirements**: - Strong verbal English skills - Tech-savvy with a...

**Location**: Mohali | **Shift**: Night | **Type**: Full-Time Join as a **Device Configuration Advisor** and help customers configure and troubleshoot smart home devices like Alexa, Ring, smart cameras, and thermostats. **Key Responsibilities**: - Guide users through device pairing, Wi-Fi setup, and app syncing. - Solve issues related to device offline...

**Job Information**: Date Opened **08/08/2025** Job Type **Full time** Industry **Technology** Work Experience **4-5 Years** City **Mohali** State/Province **Punjab** Country **India** Zip/Postal Code **160071** **ABOUT XENONSTACK**: XenonStack is the fastest-growing data and AI foundry for agentic systems, enabling people and organizations...

We are looking for a proactive and customer-oriented Chat Support Agent to provide timely and accurate assistance to our clients through online chat platforms. **Responsibilities**: - Respond to customer inquiries via chat in a professional and friendly manner. - Provide product information, troubleshoot issues, and resolve customer concerns. - Escalate...

**Location**: Mohali | **Shift**: Night | **Type**: Full-Time Join as a **Device Configuration Advisor** and help customers configure and troubleshoot smart home devices like Alexa, Ring, smart cameras, and thermostats. **Key Responsibilities**: - Guide users through device pairing, Wi-Fi setup, and app syncing. - Solve issues related to device offline...

**Location**: Mohali, India **Type**: Full-Time, Permanent Specialize in supporting US customers with technical concerns related to security systems such as IP cameras, smart locks, and surveillance software. Provide remote setup assistance, troubleshoot firmware issues, and guide customers on secure configurations. **Key Requirements**: - Experience with...

**Location**: Mohali | **Shift**: Night Assist US users with home/office networking setups, IP issues, and connectivity drops. **Responsibilities**: - Resolve issues with routers, modems, extenders, and access points. - Configure network settings and update firmware. **Requirements**: - Understanding of TCP/IP, DNS, DHCP basics. - Good communication and...

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who can earn our clients’ trust. - Freshers can also apply *Excellent Communication Skills Pay: ₹22,000.00 -...

**Job Summary**: We are seeking a motivated and empathetic **Customer Support Agent** to join our team. You will be the first point of contact for our customers, helping them resolve issues, answer questions, and ensure they have a positive experience with our brand. Your ability to communicate clearly, stay calm under pressure, and solve problems...