Device Support Agent

2 days ago


Mohali Punjab, India Mind map IT Solutions Full time

**Location**: Mohali | **Shift**: Night

As a **Device Support Agent**, you'll support customers with external device setups like printers, webcams, keyboards, and USB devices.

**Key Responsibilities**:

- Walk users through driver installation and configuration.
- Troubleshoot connectivity or malfunction issues.
- Recommend add-on services where needed.

**Requirements**:

- Knowledge of common peripheral hardware.
- 1 year in a tech support role preferred.

**Job Types**: Full-time, Permanent

Pay: ₹11,595.61 - ₹28,826.92 per month

Shift:

- Fixed shift
- Night shift

**Experience**:

- Technical support: 1 year (preferred)

Work Location: In person



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