Us IT Support Executive

**Location**: Mohali** **Shift**: Night** **Key Responsibilities**: - Provide first-level resolution or escalate issues to Tier 2 support if necessary.** **- Update case logs and provide estimated resolution times to users.** **- Recommend standard support plans based on user needs.** **Requirements**: - Strong communication and call-handling...

**Location**: Mohali, India** **Shift**: US Night Shift We are seeking IT Helpdesk Support Executives to provide first-line support for software, hardware, and network-related issues to our US-based clients. **Key Responsibilities**: - Respond to customer inquiries via chat, phone, and remote desktop support. - Troubleshoot issues related to Windows OS,...

**Location**: Mohali, India | **Shift**: Night Shift** **Key Responsibilities**: - Utilize remote access tools (such as TeamViewer and AnyDesk) to diagnose issues. - Provide support for antivirus installation, Windows updates, and performance tuning. - Maintain clear communication with clients and ensure timely follow-ups. **Requirements**: - Proficient...

**Responsibilities and Duties** - Develop delivery routes and maintain contact with drivers throughout the day. Collaborate with management to modify daily routes to accommodate the needs of customers. - Answer incoming phone calls from drivers on the road. - Cultivate strong relationships with drivers and customers to reduce the stress that comes with last...

A minimum of 1 year of experience in the logistics and freight brokerage industry. - A strong book of business and a demonstrated history of successful negotiations. - Proficiency in US logistics and freight processes. - Exceptional communication and negotiation skills. - The ability to work independently and meet or exceed sales targets. Key...

**Location**: Mohali | **Shift**: Night Join as a **Desktop Support Technician** to help users with PC issues remotely using tools like AnyDesk or TeamViewer. **Key Responsibilities**: - Assist in resolving driver errors, software crashes, and blue screen errors. - Perform system tune-ups and malware scans remotely. - Offer and upsell premium diagnostic...

A minimum of 1 year of experience in the logistics and freight brokerage industry. - A strong book of business and a demonstrated history of successful negotiations. - Proficiency in US logistics and freight processes. - Exceptional communication and negotiation skills. - The ability to work independently and meet or exceed sales targets. Key...

Requirement: 3. Should be comfortable working Night Shifts. 4. Up-selling service plans/software to US clients through chat or calls We are urgently hiring: - Experienced for the US technical support/sales process. Job Summary: Customer Support Executive. Excellent English Communication Skills Excellent Customer Handling Skills. Experience in Technical...

Excellent communication skills required - International process experience preferred - Graduation mandatory - Voice process experience - Rotational shifts Qualifications and Skills - Strong communication skills - Problem-solving ability - Empathy - Patience - Adaptability - Active listening - Time management - Conflict resolution Assist customers with...

**Customer Support Executive(US Shift)** **Experience: - Fresher+ Years** **Job Location: - Mohali, Chandigarh** **Key Responsibilities**: **Must have good communication skills in English** - Answering incoming calls from customers in a professional and courteous manner. - Listening actively to customers and asking probing questions to fully understand...