Jr. Us IT Support

4 days ago


Mohali Punjab, India Mind map IT Solutions Full time

Excellent communication skills required
- International process experience preferred
- Graduation mandatory
- Voice process experience
- Rotational shifts

Qualifications and Skills
- Strong communication skills
- Problem-solving ability
- Empathy
- Patience
- Adaptability
- Active listening
- Time management
- Conflict resolution

Assist customers with account-related inquiries and issue resolution

Handle customer complaints and provide appropriate solutions

Ensure customer satisfaction by building rapport and understanding their needs

Maintain accurate records of customer interactions and transactions

Desired Skills and Experience

Communication Skills, Problem-Solving, Empathy, Patience, Time Management, Conflict Resolution, Adaptability, Attention to Detail

**Job Types**: Full-time, Permanent

Pay: ₹8,140.59 - ₹47,225.64 per month

Shift:

- Night shift

Work Location: In person


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