IT Support Role

A committed IT support navigator is sought to guide patients through complexities, guiding diverse facets of the healthcare system. The staff will address all patient queries, address any complaints made, and inform them about payment options and insurance coverage, coaching them about their rights as well. Guaranteeing patients receive the best obtainable...

**Location**: Mohali | **Shift**: Night As a **Device Support Agent**, you'll support customers with external device setups like printers, webcams, keyboards, and USB devices. **Key Responsibilities**: - Walk users through driver installation and configuration. - Troubleshoot connectivity or malfunction issues. - Recommend add-on services where...

As a System Support Associate, you will assist the IT team in monitoring and maintaining key system infrastructures, such as servers, network devices, and computer systems. Your role includes handling support tickets, performing software installations, managing system updates, and supporting backup and recovery processes. You will also work on documenting...

**Job role: Customer support executive** **About the Role**: As a Customer Support Executive, you will be the first line of defense for our software users, ensuring a positive and smooth user experience. You will be responsible for addressing user inquiries, troubleshooting technical issues, and resolving problems in a timely and efficient...

ONLY HIRING FROM PUNJAB, HARYANA, CHANDIGHAR, AND HIMACHAL.... Requirement: 3. Should be comfortable working Night Shifts. 4. Up-selling service plans/software to US clients through chat or calls We are urgently hiring: - Experienced in the US technical sales process. Job Summary: Customer Support Executive. Excellent English Communication...

**Location**: Mohali | **Shift**: Night As a **Device Support Technician**, you'll support customers with external device setups like printers, webcams, keyboards, and USB devices. **Key Responsibilities**: - Walk users through driver installation and configuration. - Troubleshoot connectivity or malfunction issues. - Recommend add-on services where...

**Location**: Mohali, India | **Shift**: Night Shift** **Key Responsibilities**: - Utilize remote access tools (such as TeamViewer and AnyDesk) to diagnose issues. - Provide support for antivirus installation, Windows updates, and performance tuning. - Maintain clear communication with clients and ensure timely follow-ups. **Requirements**: - Proficient...

**Location**: Mohali, India** **Shift**: US Night Shift We are seeking IT Helpdesk Support Executives to provide first-line support for software, hardware, and network-related issues to our US-based clients. **Key Responsibilities**: - Respond to customer inquiries via chat, phone, and remote desktop support. - Troubleshoot issues related to Windows OS,...

**Location**: Mohali** **Shift**: Night** **Key Responsibilities**: - Provide first-level resolution or escalate issues to Tier 2 support if necessary.** **- Update case logs and provide estimated resolution times to users.** **- Recommend standard support plans based on user needs.** **Requirements**: - Strong communication and call-handling...

Oversee the maintenance of hardware, software, and peripheral devices for clients. Perform routine system diagnostics, install updates, and resolve technical issues promptly to minimize downtime. Collaborate with team members to deliver exceptional technical support and suggest cost-effective solutions for system improvements. - **Responsibilities**: -...