End User Support Agent

7 days ago


Mohali Punjab, India Mind map IT Solutions Full time

The End User Support Specialist provides comprehensive support to all employees, ensuring access to IT resources and resolving technical problems. Your responsibilities include diagnosing software and hardware issues, assisting with user account management, providing guidance on system and security best practices, and helping with device setups. Strong communication skills are essential, as you’ll need to effectively communicate solutions to both technical and non-technical users.

Education: Bachelor's (preferred)

Experience: 1 year (preferred)

Lead generation: 1 year (preferred)
- Total work: 1 year (preferred)

Sales: 1 year (preferred)

Incentive Plans.

Supplemental pay

Overtime pay - Yearly bonus

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,650.77 - ₹44,125.18 per month

Shift:

- Night shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person


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