End-user Support Executive

5 days ago


Mohali Punjab, India Mind map IT Solutions Full time

**Responsibilities**:

- Provide technical support to stop-customers via phone, electronic mail, or chat.
- Troubleshoot and clear up hardware, software program, and community troubles.
- help users with machine setup, software program set up, and configuration.
- record assist requests, answers, and song ordinary issues.
- Collaborate with IT groups to expand and solve more complicated issues.

**Requirements**:

- fundamental know-how of IT structures, software, and troubleshooting.
- first rate communique skills and a customer support-oriented mindset.
- potential to handle multiple support requests efficient

Pay: ₹200,000.00 - ₹450,000.00 per year

Shift:

- Night shift

Work Days:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person



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