Customer Service Assistant
4 days ago
This is an excellent opportunity for both **freshers and experienced professionals** who are passionate about customer service and looking to grow within a supportive and fast-paced environment.
**Key Responsibilities**:
- Handle **inbound customer calls** efficiently while maintaining a high level of professionalism.
- Understand customer queries and provide accurate, timely solutions.
- Maintain detailed and clear records of customer interactions using internal systems.
- Escalate unresolved issues to relevant departments while following up to ensure resolution.
- Excellent verbal communication skills in **English and Hindi** (mandatory).
- Strong interpersonal skills with a customer-centric approach.
- Basic proficiency in using computers and CRM tools.
**Salary & Benefits**:
- Competitive monthly salary: ₹20,000 - ₹30,000 (based on relevant experience)
- Career development opportunities
- Friendly, professional work environment
- Opportunity for internal growth and promotions
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Yearly bonus
**Language**:
- English (required)
- Hindi (required)
**Location**:
- Yelahanka New Town, Bengaluru, Karnataka (required)
Work Location: In person
**Speak with the employer**
+91 +91 93808 39640
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