Customer Service Assistant

4 days ago


Yelahanka New Town Bengaluru Karnataka, India Zeblaze Solutions LLP Full time

This is an excellent opportunity for both **freshers and experienced professionals** who are passionate about customer service and looking to grow within a supportive and fast-paced environment.

**Key Responsibilities**:

- Handle **inbound customer calls** efficiently while maintaining a high level of professionalism.
- Understand customer queries and provide accurate, timely solutions.
- Maintain detailed and clear records of customer interactions using internal systems.
- Escalate unresolved issues to relevant departments while following up to ensure resolution.
- Excellent verbal communication skills in **English and Hindi** (mandatory).
- Strong interpersonal skills with a customer-centric approach.
- Basic proficiency in using computers and CRM tools.

**Salary & Benefits**:

- Competitive monthly salary: ₹20,000 - ₹30,000 (based on relevant experience)
- Career development opportunities
- Friendly, professional work environment
- Opportunity for internal growth and promotions

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

**Language**:

- English (required)
- Hindi (required)

**Location**:

- Yelahanka New Town, Bengaluru, Karnataka (required)

Work Location: In person

**Speak with the employer**
+91 +91 93808 39640



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