Customer Service Executive

21 hours ago

Yelahanka New Town Bengaluru Karnataka, India Zeblaze Solutions LLP Full time

This position is open to both **freshers and experienced professionals** who are passionate about delivering exceptional service and eager to build a rewarding career in a dynamic work environment.

**Key Responsibilities**:

- Professionally manage inbound customer calls with empathy and efficiency
- Identify and resolve customer queries by providing accurate, timely information
- Document customer interactions clearly and accurately in the internal system
- Collaborate with internal teams to escalate and resolve unresolved issues
- Maintain service quality standards and contribute to overall team performance
- Excellent verbal communication skills in **both English and Hindi** (mandatory)
- Strong interpersonal and active listening skills with a customer-first approach
- Basic computer literacy and familiarity with CRM or ticketing tools
- Ability to multitask and work effectively in a fast-paced environment
- Must be **based in Bangalore** or willing to relocate

**Salary & Benefits**:

- Competitive salary ranging from ₹20,000 to ₹25,000 per month (depending on experience)
- Structured training and career development opportunities
- Positive and collaborative work culture
- Clear path for internal growth and advancement

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

**Language**:

- English (preferred)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 9380839640

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