Customer Service Executive

4 days ago


Yelahanka New Town Bengaluru Karnataka, India Zeblaze Solutions Full time ₹ 240 - ₹ 401 per year

Job description:

We are looking for a Customer Service Executive to join our dynamic team, focused on handling incoming customer calls. The ideal candidate will be responsible for assisting customers, resolving their queries efficiently, and ensuring a seamless and positive service experience.

This role requires excellent communication skills, patience, and a strong customer-first attitude.

Key Responsibilities

  • Handle incoming calls from customers in a professional and courteous manner.
  • Listen actively to customer concerns and provide accurate information or solutions.
  • Record and maintain detailed logs of customer interactions and resolutions.
  • Coordinate with internal teams to address complex issues promptly.
  • Ensure high levels of customer satisfaction and meet quality and performance standards.

Candidate Requirements

  • Minimum 1 year of experience in customer service or call center operations (inbound calling preferred).
  • Excellent verbal communication skills in English and Hindi.
  • Strong interpersonal, problem-solving, and time management skills.
  • Ability to stay calm and professional under pressure.
  • Basic computer literacy (CRM or call management software experience is a plus).

Why Join Us?

  • Supportive and growth-oriented work environment.
  • Opportunity to enhance your communication and customer-handling skills.
  • Be part of a team that values empathy, professionalism, and excellence in customer care.

How to Apply

Interested candidates can share their resumes via WhatsApp at

Take the next step in your career — join a company that values your contribution and commitment to customer satisfaction

Job Types: Full-time, Permanent

Pay: ₹20, ₹33,861.18 per month

Experience:

  • Inbound voice: 1 year (Required)

Language:

  • Hindi (Required)

Location:

  • Yelahanka New Town, Bengaluru, Karnataka (Required)


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