Customer Service

We are seeking a proactive and customer-focused **Customer Service Executive** to join our team. In this role, you will act as the first point of contact for customers, ensuring that all inquiries, complaints, and service requests related to air conditioner maintenance and repair are handled professionally and efficiently. **Customer Interaction**: -...

THE POSITION Position Title: Customer Service Executive - Air Conditions Based at: Surat Reports to: Manager Members Reporting: Technician Role Work directly with customers to Provide assistance, resolve complaints, answer questions, and process orders. Coordinate with in house sales team for customers calls/queries. **Responsibilities**: - Answering...

We are looking for a customer-oriented service representative. The person will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer might face with accuracy and efficiency. **Responsibilities**: - Effectively manage incoming calls - Identify and assess customers’ needs to achieve...

inside customer service executive required official job with good atmosphere company profile microhard it solutions private limited need skill : good communication and expert on computerized work job location surat sosyo circle **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Leave encashment - Provident...

Greet customers promptly and professionally. - Listen to customer concerns and provide expert advice on vehicle maintenance and repair needs. - Explain repair processes, service recommendations, and cost estimates clearly. - Schedule and manage service appointments, ensuring optimal use of technician time and resources. - Create detailed work orders and...

A service advisor's role is to act as a liaison between a car dealership's customers and its service departments. Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Day shift Supplemental Pay: - Overtime pay - Performance bonus **Experience**: - Field service: 3 years (preferred) Work...

Key ResponsibilitiesHandle inbound and outbound calls to assist customers with product information, orders, and queries.Provide accurate details regarding perfumes, offers, and policies.Resolve customer complaints and escalate issues to the concerned team when required.Follow up with customers on pending payments, deliveries, and service feedback.Maintain...

**Key Responsibilities**: **Outbound and Inbound Calls**: - Make outbound calls to potential or existing customers to generate leads and close sales. - Handle inbound inquiries and provide detailed information about products and services. **Sales Pitch and Product Knowledge**: - Deliver compelling sales pitches tailored to the customer's needs. - Stay...

Key Responsibilities:Install, configure, and test equipment or systems at client sites.Diagnose and repair technical issues related to mechanical, electrical, or software systems.Perform routine maintenance and inspections according to service agreements or schedules.Provide on-site technical support and training to customers.Document service visits, issues...

Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts The **duties and responsibilities** of a CSR include managing incoming calls and **customer service** inquiries,...