Customer Service Coordinator

We are seeking a proactive and customer-focused **Customer Service Executive** to join our team. In this role, you will act as the first point of contact for customers, ensuring that all inquiries, complaints, and service requests related to air conditioner maintenance and repair are handled professionally and efficiently. **Customer Interaction**: -...

THE POSITION Position Title: Customer Service Executive - Air Conditions Based at: Surat Reports to: Manager Members Reporting: Technician Role Work directly with customers to Provide assistance, resolve complaints, answer questions, and process orders. Coordinate with in house sales team for customers calls/queries. **Responsibilities**: - Answering...

Roles and Responsibilities Serving customers by providing knowledge of the products and services. Provide accurate, valid, and complete information to the customer by using the right methods/tools. (FRESHERS WITH GOOD ENGLISH COMMUNICATION SKILLS WILL ALSO BE CONSIDERED, AND TRAINING WILL BE PROVIDED FOR THE POSITION). A Customer Service Executive...

Roles and Responsibilities Serving customers by providing knowledge of the products and services. Provide accurate, valid, and complete information to the customer by using the right methods/tools. (FRESHERS WITH GOOD ENGLISH COMMUNICATION SKILLS WILL ALSO BE CONSIDERED, AND TRAINING WILL BE PROVIDED FOR THE POSITION). A Customer Service Executive...

inside customer service executive required official job with good atmosphere company profile microhard it solutions private limited need skill : good communication and expert on computerized work job location surat sosyo circle **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Leave encashment - Provident...

Coordinate and schedule the dispatch of drivers, vehicles, or field personnel for deliveries, pickups, or services. - Monitor routes and delivery status using dispatch software and GPS tracking systems. - Communicate with drivers and clients to provide real-time updates and resolve service issues or delays. - Maintain records of dispatch calls, vehicle...

Greet customers promptly and professionally. - Listen to customer concerns and provide expert advice on vehicle maintenance and repair needs. - Explain repair processes, service recommendations, and cost estimates clearly. - Schedule and manage service appointments, ensuring optimal use of technician time and resources. - Create detailed work orders and...

Job Summary:The Sales Coordinator plays a vital role in supporting the sales team by managing schedules, communicating relevant information, and ensuring the smooth flow of information between clients, sales executives, and other departments. This role contributes directly to customer satisfaction and sales target achievement.Key Responsibilities:Coordinate...

Handle customer inquiries, follow-ups, and provide timely updates. Maintain accurate records of customer data, sales orders, and communication logs. Coordinate with internal teams such as accounts, logistics, and production to ensure smooth execution of orders. Track pending orders and ensure on-time delivery to customers. Prepare and maintain sales...

**Responsibilities**: - Performs end to end coordination with service centers, service Engg & customers - Regularly updates CRM platform - Prompt in providing updates to customer - Captures customer queries / complaints and provide appropriate solutions and alternatives with the within the timeframe and follow-up to ensure resolution - Handling demanding...