Customer Service Coordinator

We are seeking a proactive and customer-focused **Customer Service Executive** to join our team. In this role, you will act as the first point of contact for customers, ensuring that all inquiries, complaints, and service requests related to air conditioner maintenance and repair are handled professionally and efficiently. **Customer Interaction**: -...

Roles and Responsibilities Serving customers by providing knowledge of the products and services. Provide accurate, valid, and complete information to the customer by using the right methods/tools. (FRESHERS WITH GOOD ENGLISH COMMUNICATION SKILLS WILL ALSO BE CONSIDERED, AND TRAINING WILL BE PROVIDED FOR THE POSITION). A Customer Service Executive...

**Qualification**: Bachelor’s degree in Business Administration, Operations Management, or a related field. **Experience**: 2-3 years of experience in service coordination or customer support roles. **Criteria: - ** - Complaint Management and Reporting. - Daily Operations Coordination. - Financial Coordination. - Customer Communication. - Subcontractor...

Coordinate and schedule the dispatch of drivers, vehicles, or field personnel for deliveries, pickups, or services. - Monitor routes and delivery status using dispatch software and GPS tracking systems. - Communicate with drivers and clients to provide real-time updates and resolve service issues or delays. - Maintain records of dispatch calls, vehicle...

Coordinate and schedule service appointments for clients, ensuring timely and effective service delivery. - Act as the primary point of contact for customers, responding to inquiries, providing information, and addressing any service-related concerns. - Ensure service technicians are well-equipped with the necessary resources and information to complete...

Job Summary:The Sales Coordinator plays a vital role in supporting the sales team by managing schedules, communicating relevant information, and ensuring the smooth flow of information between clients, sales executives, and other departments. This role contributes directly to customer satisfaction and sales target achievement.Key Responsibilities:Coordinate...

Handle customer inquiries, follow-ups, and provide timely updates.Maintain accurate records of customer data, sales orders, and communication logs.Coordinate with internal teams such as accounts, logistics, and production to ensure smooth execution of orders.Track pending orders and ensure on-time delivery to customers.Prepare and maintain sales reports and...

**Job Title: Service & Support Coordinator - CNC Manufacturing** **Location**: Palsana, Surat, Gujarat **Job Type**: Full-time **Experience**: 1-3 years in customer service, technical support, or coordination role **Job Summary**: **Key Responsibilities**: - Act as the main point of contact for customers after orders are placed. - Coordinate with the...

Job Title: Customer Care Executive (Female)Job Role:We are seeking a dedicated and proactive Customer Care Executive (Female) with Good English communication skills to manage customer interactions, order processing, and messaging through CRM. The ideal candidate will be customer-focused, detail-oriented, and capable of ensuring a smooth experience for...

Serve as the main point of contact between clients and the service team. - Respond to inquiries, resolve issues, and ensure customer satisfaction. - Schedule service appointments, staff visits, or maintenance activities. - Coordinate between departments, technicians, or providers to ensure smooth service delivery. - Manage client or case files, ensuring...