Key Account Executive

**Client Relationship Management**:

- Build and nurture long-term, trust-based relationships with key clients.
- Serve as the primary point of contact, ensuring seamless communication between the client and agency.
- **Understanding Client Needs**:

- Gain a deep understanding of the client's brand, business goals, target audience, and industry.
- Stay updated on the client’s challenges, opportunities, and evolving objectives.
- **Strategic Planning and Campaign Management**:

- Collaborate with clients to develop strategic advertising and marketing plans.
- Ensure campaigns align with the client’s goals, brand identity, and market position.
- Oversee the execution of advertising campaigns, ensuring they meet deadlines, budgets, and quality standards.
- **Advocating for the Client**:

- Represent the client’s interests within the agency, ensuring their needs are prioritized.
- Work closely with creative, media, and production teams to deliver campaigns that exceed expectations.
- **Performance Analysis and Reporting**:

- Monitor campaign performance using key metrics and analytics.
- Provide detailed reports on campaign results, ROI, and insights to clients.
- Use data to recommend improvements or adjustments for future campaigns.
- **Problem Solving and Conflict Resolution**:

- Address client concerns and resolve any issues quickly and effectively.
- Act as a mediator to balance client expectations with agency capabilities.
- **Business Development**:

- Identify upselling and cross-selling opportunities within existing accounts.
- Propose innovative ideas to enhance the client’s advertising strategy and grow the account.
- **Market and Industry Knowledge**:

- Stay informed about advertising trends, industry developments, and competitor activities.
- Share insights with clients to position their campaigns as innovative and impactful.
- **Budget Management**:

- Oversee budget allocations and ensure campaigns remain financially viable.
- Communicate transparently with clients about costs and financial decisions.
- **Collaboration and Coordination**:

- Work closely with other departments, including creative, digital, media, and strategy teams.
- Ensure all teams are aligned and working towards the client’s objectives.

**Key Skills for Advertising Agency KAMs**
- **Strategic Thinking**: Ability to align advertising efforts with broader business goals.
- **Communication Skills**: Excellent written and verbal communication to manage client expectations and convey ideas clearly.
- **Project Management**: Strong organizational skills to oversee multiple campaigns and deadlines.
- **Negotiation**: Confidence and tact in discussions around budgets, contracts, and campaign scope.
- **Analytical Skills**: Comfort with data and analytics to measure performance and inform decisions.
- **Creative Understanding**: An appreciation for creative processes and the ability to provide constructive feedback.

**Impact on the Agency**
- **Client Retention**: Building loyalty through consistent delivery and excellent relationship management.
- **Revenue Growth**: Expanding accounts through upselling, cross-selling, and securing renewals.
- **Brand Reputation**: Acting as a brand ambassador, ensuring the agency is seen as a trusted partner.

In an advertising agency, a Key Account Manager is the linchpin between the client and the internal teams, ensuring that campaigns are impactful, clients are satisfied, and business growth is achieved.

Pay: ₹10,651.90 - ₹31,728.63 per month

Schedule:

- Day shift

Supplemental Pay:

- Joining bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Taxation: 3 years (preferred)
- total work: 5 years (preferred)

**Language**:

- English (preferred)

License/Certification:

- MS Office (preferred)

Work Location: In person

Application Deadline: 30/01/2025
Expected Start Date: 01/02/2025