Customer Service Officer
6 days ago
**Sales & Client Engagement**:
- **Market Research & Strategy**:
Conduct market research to identify new sales opportunities and trends in the travel industry.Develop and implement sales strategies to achieve monthly and quarterly sales targets.Collaborate with the marketing team to create promotional materials and campaigns that drive sales.
- **Customer Service**:
Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring a smooth booking process.Offer advice on travel destinations, itineraries, and travel-related services, including visas, insurance, and accommodations.Handle client complaints and feedback professionally, ensuring customer satisfaction and loyalty.
- **Administrative Duties**:
Maintain accurate records of all sales activities, client interactions, and bookings in the company’s CRM system.Prepare and deliver sales reports to management, highlighting performance metrics and areas for improvement.Stay updated on the latest travel products, services, and industry regulations to provide clients with informed recommendations.
- **Collaboration & Teamwork**:
Work closely with other departments, including operations and customer service, to ensure a seamless travel experience for clients.Participate in team meetings, training sessions, and industry events to enhance your knowledge and skills.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Work from home
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Performance bonus
Work Location: In person
-
Customer Service Officer
3 days ago
Kochi, Kerala, India Milestone Career Planner Full time**Job Description: Customer Service Officer** **Key Responsibilities**: - Greet and welcome customers visiting the office, ensuring a warm and professional experience. - Understand customer requirements and provide tailored recommendations on wallpaper designs and services. - Explain the company's offerings, design options, and installation processes in a...
-
Office Administration
19 hours ago
Kochi, Kerala, India Zeakus service llp Full time**office administartion** female min 1 yrs exp Key Responsibilities: 1.Administrative and HR Support: Assist in daily office operations and administrative tasks. Maintain records and manage client and vendor documentation. 2.Business Development Support: Identify and engage with potential clients for Administrative Support and HR services. Build and...
-
Office Admin
3 days ago
Kochi, Kerala, India Zeakus service llp Full time**Office Admin** **Experience**: 1-2 years **Gender**: Male or Female **Salary**: ₹20,000 - ₹22,000 per month **Location**: Kochi **Responsibilities**: - Manage day-to-day office operations and ensure a smooth workflow. - Maintain office supplies, inventory, and equipment, ensuring everything is well-stocked and operational. - Coordinate office...
-
Customer Experience Officer
1 week ago
Kochi, Kerala, India Nazareth Business Solutions Private Limited Full time**Job Title: Customer Experience Officer** **Location**: Ernakulam/Edappally We are a leading business solution consulting firm based in Ernakulam, specializing in providing tailored solutions to domestic and international clients. We are seeking a dynamic and proactive **Customer Experience Officer** to join our team. This role will be pivotal in ensuring...
-
Customer Service Representative
1 week ago
Kochi, Kerala, India Skycare Property Management Services Full timeThe Home Care Executive is responsible for ensuring the seamless management and upkeep of apartments or villas. This role involves handling customer queries, overseeing the completion of various tasks within the property, ensuring compliance with statutory requirements, and maintaining proper records. The Home Care Executive ensures that the housekeeping is...
-
Customer Relationship Officer
1 week ago
Kochi, Kerala, India HSJB Global Full time**Urgent Opening In Real Estate Industry !!!** **Customer Relation Officer** **Location: Kochi** **Experience Required: Minimum 2+ years as CRO (Industry Preferred-Building material /construction/Real-estate)** **Qualification: Graduate** **Salary : Up to 30k+ Incentives** **Responsibilities** - Handle customer queries, concerns, and feedback...
-
Guest Service Officer
2 weeks ago
Kochi, Kerala, India Grand Hyatt Kochi Full timeSummary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge. **Qualifications**:
-
Customer Relationship Officer-solar
3 days ago
Kochi, Kerala, India HRBRO PLACEMENT SERVICES Full time**Job Description: Customer Relationship Officer (CRO) - Solar Company, Kochi** **Position**: Customer Relationship Officer (CRO) **Location**: Kochi **Languages Required**: English & Malayalam (Fluency in both is a must) **Experience**: 0-2 years (Freshers can apply) **Salary**: As per industry standards **Responsibilities**: - Handle customer inquiries...
-
Customer Service Officer(Hindi-english)
1 week ago
Kochi, Kerala, India HRBRO PLACEMENT SERVICES Full timeRole: Customer Relationship officer (Domestic Voice Process) No of vacancy - 4 Location: Kochi Interview mode: Direct only Qualification: Graduation (mandatory) Language Skills: Proficient in English and Hindi (Both fluent) **Salary**: 15k to 20k Age: 30 below (mandatory) Gender: Any Shift Details: Fixed Shift: 9:00 AM to 6:00 PM Fixed Weekly Off:...
-
Customer Officer
5 days ago
Kochi, Kerala, India VERTEX SECURITIES LIMITED Full time**Key Responsibilities**: Monitor service quality and customer satisfaction metrics; identify and implement improvement strategies Handle complex or escalated customer issues efficiently and professionally Coordinate with other departments to ensure timely resolution of client concerns Design and implement customer engagement and retention...