Customer Service Officer

3 days ago


Kochi Kerala, India Milestone Career Planner Full time

**Job Description: Customer Service Officer**

**Key Responsibilities**:

- Greet and welcome customers visiting the office, ensuring a warm and professional experience.
- Understand customer requirements and provide tailored recommendations on wallpaper designs and services.
- Explain the company's offerings, design options, and installation processes in a clear and detailed manner.
- Maintain a well-organized and visually appealing office space that showcases our wallpaper designs.
- Handle customer inquiries, provide solutions, and follow up on any unresolved issues.
- Assist in maintaining accurate records of customer preferences, orders, and feedback.
- Coordinate with the design and installation teams to ensure seamless service delivery.

**Qualifications**:

- Strong communication skills with fluency in English and local languages.
- A friendly and customer-focused attitude with the ability to engage clients effectively.
- Organizational skills and attention to detail.
- Previous experience in customer service or a related field is an advantage but not mandatory.

**Salary**: Competitive, based on experience and qualifications.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person


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