Customer Relationship Officer
1 day ago
**Urgent Opening In Real Estate Industry **
**Customer Relation Officer**
**Location: Kochi**
**Experience Required: Minimum 2+ years as CRO (Industry Preferred-Building material /construction/Real-estate)**
**Qualification: Graduate**
**Salary : Up to 30k+ Incentives**
**Responsibilities**
- Handle customer queries, concerns, and feedback professionally and efficiently.
- Coordinate with internal departments (sales, legal, technical, etc.) to ensure timely response and resolution of client issues.
- Assist clients with documentation, site visits, and product/service information.
- Manage CRM software and maintain accurate customer records.
- Ensure a high level of customer satisfaction and build long-term relationships.
- Follow up with clients for pending documents, payments, or any service-related updates.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- Customer relationship management: 2 years (preferred)
- High rise Buildings: 2 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 97784 26778
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