Customer Relationship Officer

5 days ago


Kochi Kerala, India HSJB Global Full time

**Urgent Opening In Real Estate Industry **

**Customer Relation Officer**

**Location: Kochi**

**Experience Required: Minimum 2+ years as CRO (Industry Preferred-Building material /construction/Real-estate)**

**Qualification: Graduate**

**Salary : Up to 30k+ Incentives**

**Responsibilities**
- Handle customer queries, concerns, and feedback professionally and efficiently.
- Coordinate with internal departments (sales, legal, technical, etc.) to ensure timely response and resolution of client issues.
- Assist clients with documentation, site visits, and product/service information.
- Manage CRM software and maintain accurate customer records.
- Ensure a high level of customer satisfaction and build long-term relationships.
- Follow up with clients for pending documents, payments, or any service-related updates.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Customer relationship management: 2 years (preferred)
- High rise Buildings: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 97784 26778



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