
Customer Relationship Officer-solar
3 days ago
**Job Description: Customer Relationship Officer (CRO) - Solar Company, Kochi**
**Position**: Customer Relationship Officer (CRO)
**Location**: Kochi
**Languages Required**: English & Malayalam (Fluency in both is a must)
**Experience**: 0-2 years (Freshers can apply)
**Salary**: As per industry standards
**Responsibilities**:
- Handle customer inquiries and provide product details.
- Build and maintain good relationships with customers.
- Coordinate with the sales and service teams for smooth operations.
- Address customer queries and ensure customer satisfaction.
- Maintain records of customer interactions and feedback.
**Requirements**:
- Fluency in English & Malayalam (both spoken and written).
- Good communication and interpersonal skills.
- Basic knowledge of solar energy solutions (preferred but not mandatory).
- Ability to handle customer concerns professionally.
Pay: ₹8,787.76 - ₹15,268.08 per month
Work Location: In person
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