
Customer Relationship Officer
7 days ago
We are looking for a Yung and Dynamic Customer Relationship Officer with minimum 1 year experience
**Responsibilities**:
- Respond to customer inquiries and provide information or assistance as needed
- Handle customer complaints and work towards resolving them in a timely and satisfactory manner
- Maintain a high level of professionalism in all customer interactions
- Collaborate with internal teams to address customer needs and improve customer satisfaction
- Identify opportunities to enhance customer experience and suggest improvements to processes
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on company policies, products, and services
- Proactively reach out to customers to ensure their satisfaction and address any potential issues
**Qualifications**:
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Empathy and patience when dealing with customer complaints
- Ability to remain calm and composed under pressure
- Attention to detail and accuracy in documentation
- Ability to work effectively in a team environment and collaborate with internal stakeholders
- Familiarity with customer relationship management (CRM) systems is a plus
- Previous experience in customer service or a related role
**Skills**:
- Strong communication skills
- Customer service orientation
- Problem-solving skills
- Empathy
- Patience
- Attention to detail
- Teamwork
- CRM systems
Pay: From ₹15,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
-
Customer Relationship Officer-solar
2 weeks ago
Kochi, Kerala, India HRBRO PLACEMENT SERVICES Full time**Job Description: Customer Relationship Officer (CRO) - Solar Company, Kochi** **Position**: Customer Relationship Officer (CRO) **Location**: Kochi **Languages Required**: English & Malayalam (Fluency in both is a must) **Experience**: 0-2 years (Freshers can apply) **Salary**: As per industry standards **Responsibilities**: - Handle customer inquiries...
-
Customer Relationship Officer
2 weeks ago
Kochi, Kerala, India Techsovi Technologies Pvt Ltd Full timeWe are seeking a dedicated Customer Relationship Officer to join our team for the night shift. In this role, you will be responsible for providing exceptional customer service, addressing inquiries, and fostering positive relationships with our clients. **Key Responsibilities**: - **Issue Resolution**: Identify and resolve customer issues or concerns...
-
Customer relationship officer
1 day ago
Kerala, India CSB Bank Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionCSB Bank Limited, established in 1920 and headquartered in Thrissur, Kerala, is a full-service bank with over 703 branches. CSB serves a wide range of customers, including those in semi-urban and rural centers, making it a household banking brand in Kerala. The bank offers Retail, Wholesale, and SME Banking services to over 2 million...
-
Customer Relationship Officer
2 weeks ago
Kochi, Kerala, India AVODHA EDUTECH PVT LTD Full timeProvide timely and accurate information to customers regarding products, services, policies, and procedures. - Resolve customer issues effectively and efficiently, aiming for a satisfactory resolution for all parties involved. - Build and maintain positive relationships with customers by demonstrating empathy, patience, and professionalism in all...
-
Customer Relationship Officer
4 days ago
Kochi, India Medcity International Academy Full timeWe are looking for an earnest customer relationship officer to initiate and nurture steady, mutually beneficial relationships with our clients. As a customer relationship officer, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make...
-
Customer Relationship Officer
2 weeks ago
Kochi, India Transight Systems Private Limited Full timeTransight System Private Limited is looking for a enthusiastic Female Customer Relationship Officer Customer Relationship Officer Responsibilities: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Conducting quality assurance surveys with...
-
Customer Relationship Officer
1 week ago
Kochi, India CONNECTING 2 WORK Full timeJob Description We are looking for a 6 months to 1 year experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You...
-
Customer Relationship Officer
2 weeks ago
Kochi, Kerala, India Santa Monica Tours & Travels Full time**Position**: Customer Relation Executive **Location**: Kochi **Department**: Customer Service / Travel Support **Reports to**: CRM Manager **About the Role**: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Relation Executives. The role involves assisting customers with travel-related services, ensuring smooth...
-
Customer Relationship Officer
7 days ago
Chittoor , Kochi, Kerala, India Texa International Services Private Limited Full timeCustomer Relationship Officer - Education Department TEXA INTERNATIONAL SERVICES PVT. LTD. About Us TEXA INTERNATIONAL SERVICES PVT. LTD. is a leading provider of educational documentation services, specializing in transcript processing and verification for universities worldwide. We pride ourselves on delivering exceptional service and maintaining the...
-
Customer Relationship Officer
4 days ago
Kochi, Kerala, India Funriders Leisure & Amusement Pvt. Ltd. Full timeResponsible for preparing database of customers. The database should include the name, address, phone number,location, category & updating the data in the software. - Responsible to listen actively to client enquiries, empathize with their worries, and ask pertinent questions to ascertain their wants. - Responsible to assess the potential of leads and send...