Customer Relationship Officer

1 week ago

Kochi Kerala, India Abj Associates Full time

We are looking for a Yung and Dynamic Customer Relationship Officer with minimum 1 year experience

**Responsibilities**:

- Respond to customer inquiries and provide information or assistance as needed
- Handle customer complaints and work towards resolving them in a timely and satisfactory manner
- Maintain a high level of professionalism in all customer interactions
- Collaborate with internal teams to address customer needs and improve customer satisfaction
- Identify opportunities to enhance customer experience and suggest improvements to processes
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on company policies, products, and services
- Proactively reach out to customers to ensure their satisfaction and address any potential issues

**Qualifications**:

- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Empathy and patience when dealing with customer complaints
- Ability to remain calm and composed under pressure
- Attention to detail and accuracy in documentation
- Ability to work effectively in a team environment and collaborate with internal stakeholders
- Familiarity with customer relationship management (CRM) systems is a plus
- Previous experience in customer service or a related role

**Skills**:

- Strong communication skills
- Customer service orientation
- Problem-solving skills
- Empathy
- Patience
- Attention to detail
- Teamwork
- CRM systems

Pay: From ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

  • Customer Relationship Officer-solar

    2 weeks ago

    Kochi, Kerala, India HRBRO PLACEMENT SERVICES Full time

    **Job Description: Customer Relationship Officer (CRO) - Solar Company, Kochi** **Position**: Customer Relationship Officer (CRO) **Location**: Kochi **Languages Required**: English & Malayalam (Fluency in both is a must) **Experience**: 0-2 years (Freshers can apply) **Salary**: As per industry standards **Responsibilities**: - Handle customer inquiries...

  • Customer Relationship Officer

    2 weeks ago

    Kochi, Kerala, India Techsovi Technologies Pvt Ltd Full time

    We are seeking a dedicated Customer Relationship Officer to join our team for the night shift. In this role, you will be responsible for providing exceptional customer service, addressing inquiries, and fostering positive relationships with our clients. **Key Responsibilities**: - **Issue Resolution**: Identify and resolve customer issues or concerns...

  • Customer Relationship Officer

    2 weeks ago

    Kalamassery, Kochi, Kerala, India Unicorn Power Solutions Pvt Ltd Full time

    Job Title: Customer Relationship Officer (Online UPS Field)**Job Summary:**We are looking for a proactive and customer-focused Customer Relationship Officer to support our Online UPS business. The ideal candidate will be responsible for generating leads, meeting potential clients, understanding their power backup requirements, and building long-term customer...

  • Customer Relationship Officer

    5 days ago

    Kochi, India Right Human Skills & Resources Private Limited Full time

    We are looking for an experienced customer relationship Officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical...

  • Customer Relationship Officer

    2 weeks ago

    Kochi, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer Relationship Officer Customer Relationship Officer Responsibilities: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Conducting quality assurance surveys with...

  • Customer Relationship Officer

    2 weeks ago

    Kochi, India CONNECTING 2 WORK Full time

    Job Description We are looking for a 6 months to 1 year experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should...

  • Customer Relationship Officer

    5 days ago

    Kochi, India Aldous Glare Tech & Energy Full time

    We are looking for a dynamic and result-oriented Customer Relationship Officer to join our team and handle the Tele-calling of Apple MacBook products all over Kerala. Duties and Responsibilities: - Build and maintain strong relationships with business clients, understanding their requirements and offering tailored solutions. - Proactively identify and...

  • Customer Relationship Officer

    1 week ago

    Chittoor , Kochi, Kerala, India Texa International Services Private Limited Full time

    Customer Relationship Officer - Education Department TEXA INTERNATIONAL SERVICES PVT. LTD. About Us TEXA INTERNATIONAL SERVICES PVT. LTD. is a leading provider of educational documentation services, specializing in transcript processing and verification for universities worldwide. We pride ourselves on delivering exceptional service and maintaining the...

  • Customer Relationship Officer

    2 weeks ago

    Kochi, India Teamsource Enterprises Full time

    One of our leading client urgently required **Female customer relationship officer** for their Kochi office. Good English language skill and process associates experience is an added advantage **Salary**: ₹19,000.00 - ₹25,000.00 per month Schedule: - Day shift - Morning shift **Experience**: - total work: 1 year (preferred) **Language**: -...

  • Customer Relationship Officer(Abroad Consultancy)

    2 weeks ago

    Kochi, Kerala, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full time

    **CUSTOMER RELATIONSHIP EXECUTIVE** // ABROAD CONSULTANCY / KOCHI - EDUCATION : ANY DEGREE COMPLETED / EXPEREINCE AND **FRESHERS CAN APLY**: - **GOOD SALARY WITH COMMISSION// OFFICE RELATED JOB** **Job Types**: Full-time, Permanent Pay: ₹12,500.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident...