Customer Relationship Officer

10 hours ago


Kochi Kerala, India Abj Associates Full time

We are looking for a Yung and Dynamic Customer Relationship Officer with minimum 1 year experience

**Responsibilities**:

- Respond to customer inquiries and provide information or assistance as needed
- Handle customer complaints and work towards resolving them in a timely and satisfactory manner
- Maintain a high level of professionalism in all customer interactions
- Collaborate with internal teams to address customer needs and improve customer satisfaction
- Identify opportunities to enhance customer experience and suggest improvements to processes
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on company policies, products, and services
- Proactively reach out to customers to ensure their satisfaction and address any potential issues

**Qualifications**:

- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Empathy and patience when dealing with customer complaints
- Ability to remain calm and composed under pressure
- Attention to detail and accuracy in documentation
- Ability to work effectively in a team environment and collaborate with internal stakeholders
- Familiarity with customer relationship management (CRM) systems is a plus
- Previous experience in customer service or a related role

**Skills**:

- Strong communication skills
- Customer service orientation
- Problem-solving skills
- Empathy
- Patience
- Attention to detail
- Teamwork
- CRM systems

Pay: From ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person



  • Kochi, Kerala, India Talent Mind Consultancy Full time

    Position: Customer Relationship Officer **Responsibilities**: - Building and maintaining customer relationships - Identifying new business opportunities - Manage concerns and complaints - Communicating with other departments - Analysing customer data - Creating sales plans to generate revenue - Monitor business competitors **Salary**: Up to ₹40,000.00...


  • Kerala, India CSB Bank Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionCSB Bank Limited, established in 1920 and headquartered in Thrissur, Kerala, is a full-service bank with over 703 branches. CSB serves a wide range of customers, including those in semi-urban and rural centers, making it a household banking brand in Kerala. The bank offers Retail, Wholesale, and SME Banking services to over 2 million...


  • Kochi, Kerala, India AVODHA EDUTECH PVT LTD Full time

    Provide timely and accurate information to customers regarding products, services, policies, and procedures. - Resolve customer issues effectively and efficiently, aiming for a satisfactory resolution for all parties involved. - Build and maintain positive relationships with customers by demonstrating empathy, patience, and professionalism in all...


  • Palarivattom, Kochi, Kerala, India Sreecadd Solutions Pvt Ltd (CADD Centre) Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    Position: Customer Relationship OfficerEmployment Type: Full-TimeDepartment: Customer RelationsQUALIFICATION:- Any degreeJOB DESCRPTION:-* Proven work experience in customer service, client relations, or similar role.*Excellent communication and interpersonal skills.*Strong problem-solving abilities and a customer-first attitude.Job location : Palarivattom,...


  • Kochi, Kerala, India Adreone Associates LLP Full time

    **Job Summary**: **Key Responsibilities**: - Build and maintain strong relationships with existing and potential customers through effective communication and follow-up processes. - Identify opportunities for business development and implement strategies to drive sales growth and revenue generation. - Conduct telemarketing campaigns to promote our products...


  • Kochi, India CONNECTING 2 WORK Full time

    Job Description We are looking for a 6 months to 1 year experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should...


  • Kochi, India CONNECTING 2 WORK Full time

    Job Description We are looking for a 6 months to 1 year experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should...


  • Kochi, Kerala, India Zeak us solution Full time

    **Key Responsibilities**: - Build and maintain strong relationships with customers to ensure a high level of satisfaction and loyalty. - Address customer inquiries, complaints, and concerns in a professional and timely manner. - Provide guidance and assistance to customers regarding products, services, and company policies. - Ensure that all customer...


  • Kochi, Kerala, India Santa Monica Tours & Travels Full time

    **Position**: Customer Relation Executive **Location**: Kochi **Department**: Customer Service / Travel Support **Reports to**: CRM Manager **About the Role**: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Relation Executives. The role involves assisting customers with travel-related services, ensuring smooth...


  • Chittoor , Kochi, Kerala, India Texa International Services Private Limited Full time

    Customer Relationship Officer - Education Department TEXA INTERNATIONAL SERVICES PVT. LTD. About Us TEXA INTERNATIONAL SERVICES PVT. LTD. is a leading provider of educational documentation services, specializing in transcript processing and verification for universities worldwide. We pride ourselves on delivering exceptional service and maintaining the...