Customer Relationship Officer

3 days ago


Kochi Kerala, India Techsovi Technologies Pvt Ltd Full time

We are seeking a dedicated Customer Relationship Officer to join our team for the night shift. In this role, you will be responsible for providing exceptional customer service, addressing inquiries, and fostering positive relationships with our clients.

**Key Responsibilities**:

- **Issue Resolution**: Identify and resolve customer issues or concerns effectively, ensuring customer satisfaction.
- **Relationship Management**: Build and maintain strong relationships with customers to enhance their experience and loyalty.
- **Documentation**: Maintain accurate records of customer interactions, feedback, and transactions in our database.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: Remote



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