Customer relationship officer

15 hours ago


Kerala, India CSB Bank Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

CSB Bank Limited, established in 1920 and headquartered in Thrissur, Kerala, is a full-service bank with over 703 branches. CSB serves a wide range of customers, including those in semi-urban and rural centers, making it a household banking brand in Kerala. The bank offers Retail, Wholesale, and SME Banking services to over 2 million customers across the country.

Role Description

This is a full-time on-site role for a Customer Relationship Officer at CSB Bank Limited located in Kerala, India. The Customer Relationship Officer will be responsible for managing business relationships, providing excellent customer service, handling finance-related tasks, and driving sales. Day-to-day tasks include building and maintaining relationships with clients, resolving customer inquiries, promoting bank products and services, and ensuring customer satisfaction.

Qualifications

  • Skills in Business Relationship Management
  • Proficiency in Finance
  • Excellent Communication and Customer Service skills
  • Ability to drive Sales and achieve targets
  • Strong interpersonal and problem-solving skills
  • Bachelor's degree in Business, Finance, or a related field
  • Relevant work experience in the banking industry is a plus


  • Calicut, Kerala, India SPECTRUM SOLAR POWER Full time

    **PLEASE READ JOB DESCRIPTION CAREFULLY** **Job Title**: Telesales cum Office Administrator (Female) **Location**: Spectrum Solar Power, Chevayur - Calicut Branch **Job Summary**: **Key Responsibilities:Telesales Duties**: - Contact potential and existing customers to explain solar solutions, products, and services. - Generate and qualify leads through...


  • Thiruvananthapuram, Kerala, India Hair O Craft Full time

    Hairocraft is looking for a Customer Relations Officer to provide exceptional service and support to our customers. You will handle inquiries, resolve issues, and maintain strong relationships to ensure a positive experience. **Responsibilities**: - Address and resolve customer complaints promptly. - Maintain accurate customer records. - Promote Hairocraft...


  • Kochi, Kerala, India Abj Associates Full time

    We are looking for a Yung and Dynamic Customer Relationship Officer with minimum 1 year experience **Responsibilities**: - Respond to customer inquiries and provide information or assistance as needed - Handle customer complaints and work towards resolving them in a timely and satisfactory manner - Maintain a high level of professionalism in all customer...


  • Kochi, Kerala, India HRBRO PLACEMENT SERVICES Full time

    **Job Description: Customer Relationship Officer (CRO) - Solar Company, Kochi** **Position**: Customer Relationship Officer (CRO) **Location**: Kochi **Languages Required**: English & Malayalam (Fluency in both is a must) **Experience**: 0-2 years (Freshers can apply) **Salary**: As per industry standards **Responsibilities**: - Handle customer inquiries...


  • Kochi, Kerala, India Techsovi Technologies Pvt Ltd Full time

    We are seeking a dedicated Customer Relationship Officer to join our team for the night shift. In this role, you will be responsible for providing exceptional customer service, addressing inquiries, and fostering positive relationships with our clients. **Key Responsibilities**: - **Issue Resolution**: Identify and resolve customer issues or concerns...


  • Kochi, Kerala, India AVODHA EDUTECH PVT LTD Full time

    Provide timely and accurate information to customers regarding products, services, policies, and procedures. - Resolve customer issues effectively and efficiently, aiming for a satisfactory resolution for all parties involved. - Build and maintain positive relationships with customers by demonstrating empathy, patience, and professionalism in all...


  • Chittoor , Kochi, Kerala, India Texa International Services Private Limited Full time

    Customer Relationship Officer - Education Department TEXA INTERNATIONAL SERVICES PVT. LTD. About Us TEXA INTERNATIONAL SERVICES PVT. LTD. is a leading provider of educational documentation services, specializing in transcript processing and verification for universities worldwide. We pride ourselves on delivering exceptional service and maintaining the...


  • Kochi, Kerala, India Santa Monica Tours & Travels Full time

    **Position**: Customer Relation Executive **Location**: Kochi **Department**: Customer Service / Travel Support **Reports to**: CRM Manager **About the Role**: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Relation Executives. The role involves assisting customers with travel-related services, ensuring smooth...


  • Kochi, Kerala, India Funriders Leisure & Amusement Pvt. Ltd. Full time

    Responsible for preparing database of customers. The database should include the name, address, phone number,location, category & updating the data in the software. - Responsible to listen actively to client enquiries, empathize with their worries, and ask pertinent questions to ascertain their wants. - Responsible to assess the potential of leads and send...


  • Thrissur, Kerala, India PATTAMBI INVESTMENTS AND LOANS PRIVATE LIMITED Full time

    The Customer Relation Officer is responsible for providing exceptional customer service to clients, addressing inquiries, resolving issues, and promoting branch services. The incumbent will be tasked with building and maintaining relationships with clients to enhance satisfaction and retention, while also supporting branch sales and operational...