Customer relationship officer

1 day ago


Kerala, India CSB Bank Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

CSB Bank Limited, established in 1920 and headquartered in Thrissur, Kerala, is a full-service bank with over 703 branches. CSB serves a wide range of customers, including those in semi-urban and rural centers, making it a household banking brand in Kerala. The bank offers Retail, Wholesale, and SME Banking services to over 2 million customers across the country.

Role Description

This is a full-time on-site role for a Customer Relationship Officer at CSB Bank Limited located in Kerala, India. The Customer Relationship Officer will be responsible for managing business relationships, providing excellent customer service, handling finance-related tasks, and driving sales. Day-to-day tasks include building and maintaining relationships with clients, resolving customer inquiries, promoting bank products and services, and ensuring customer satisfaction.

Qualifications

  • Skills in Business Relationship Management
  • Proficiency in Finance
  • Excellent Communication and Customer Service skills
  • Ability to drive Sales and achieve targets
  • Strong interpersonal and problem-solving skills
  • Bachelor's degree in Business, Finance, or a related field
  • Relevant work experience in the banking industry is a plus


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