Customer Relationship Officer

11 hours ago

Calicut Kerala, India Lanstitut Full time

Lanstitut is committed to transcending language boundaries through innovative media solutions. We are seeking a skilled Customer Relation Officer to join our dynamic team.

As a **Customer Relations Officer (CRO)**, your primary role is to ensure that customers have a positive experience with your company or organization. You act as a liaison between the company and its customers, resolving issues, providing information, and maintaining a strong relationship with them.

**Responsibilities**:

- Maintain a minimum sales in online courses.
- Own and hit/exceed Monthly sales targets.
- Develop and execute strategic plan to achieve sales targets and expand our customer base
- Build and maintain strong, long-lasting customer relationships
- Maintain the Effective communication across the sales team
- Resolving queries and issues related to the products and services.
- Maintaining the database of the customers on a regular basis.

Familiarity with CRM (Customer Relationship Management) tools and basic tech skills for managing customer data and inquiries.

**Benefits**:
Competitive salary package

Opportunities for professional growth and development

Supportive and inclusive work environment

How to Apply:
Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Sales: 1 year (preferred)
- Admin counselor: 1 year (preferred)
- CRO: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Kozhikode, Kerala (preferred)

Work Location: In person

**Speak with the employer**
+91 6238500497
Application Deadline: 25/10/2024

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