Customer Relationship Executive

15 hours ago


Calicut Kerala, India Seclob Technologies Private Limited Full time

**Job Description: Customer Relationship Executive**

**Company**: Seclob Technologies
**Location**: Calicut Government Cyberpark, Kerala

**Job Type**: Full-time

**About Us**:
Seclob Technologies is a fast-growing technology company committed to delivering innovative solutions and excellent customer service. We are looking for a passionate and customer-focused individual to join our team as a Customer Relationship Executive. This role is key to ensuring customer satisfaction, maintaining long-term relationships, and supporting business growth.

**Key Responsibilities**:

- Build and maintain strong relationships with customers by understanding their needs and providing timely support.
- Provide accurate information about products, services, and company policies.
- Assist customers in resolving issues effectively and ensure follow-up to ensure satisfaction.
- Collaborate with internal teams to coordinate solutions and enhance customer experience.
- Maintain customer records and interactions using CRM tools and databases.
- Provide insights and feedback to management for service improvement.

**Requirements**:

- Excellent communication and interpersonal skills.
- Ability to handle customer interactions professionally and empathetically.
- Problem-solving mindset with attention to detail.
- Prior experience in customer service or relationship management is a plus but not mandatory.
- Willingness to learn and grow in a fast-paced environment.

**What We Offer**:

- Opportunity to work in a dynamic and supportive team environment.
- Exposure to cutting-edge technology solutions.
- Career growth and learning opportunities.
- Competitive salary and performance-based incentives.

**Job Types**: Full-time, Fresher

Pay: ₹5,000.00 - ₹10,000.00 per month

**Language**:

- English (preferred)



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