Customer Relationship Executive

2 weeks ago

Calicut Kerala, India SBTL International Full time

SBTL International is a division of the School of Business and Technology London Limited. SBTL International caters as the back office in India for the School of Business and Technology London for various operational needs. School of Business and Technology London is a very successful and innovative college with over 3200 active students and over 120 courses.

**Requirements**:

- MBA graduate
- **English language fluency is a must**:

- Technologically literate
- Self-confidence
- Proactive approach
- Critical thinking
- Ability to act as a liaison
- Forward thinking with the ability to learn new platforms, strategies & technology
- Extensive and intimate knowledge of all major social media channels

Those who do not possess anything listed above, please refrain from applying.

**Job Responsibilities as a Customer Relationship Executive**
- Helping students to clarify their doubts while preparing their assignments and provided realistic options to students
- Providing virtual induction to new enrolments and make them aware about everything that they need to know during their course period
- Tracking of students course delivery dealing.
- Ensure the support calls are handled well
- Working with other departments in the area such as admission, transfer, IT and membership problems.
- To ensure the student is happy and thus provide excellent customer service by responding promptly to their queries.
- Ensuring the relevant learning materials are available in the LMS portal
- Assisting students through out their program and making sure that they deliver the assignments on time.
- Ensuring the assessment, IV and EV are completed promptly and certificates are requested correctly.
- Ensuring that the EQA audit is well attended and all the documentation is properly handled.
- Ensuring SLA's are met and timely update to Operations Manager and Director
- Any other responsibilities from time to time

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment

Schedule:

- Evening shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Next to Hilite Mall, Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Master's (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer relationship: 3 years (preferred)

**Language**:

- Fluent English (preferred)

Work Location: In person

  • Customer Relationship Executive

    14 hours ago

    Calicut, Kerala, India Eallisto Full time

    **Role Description** This is a full-time on-site role for a Customer Relationship Executive located in Kozhikode. The Customer Relationship Executive will handle daily interactions with clients, ensuring customer satisfaction and managing business relationships. Key responsibilities include proactively addressing client needs, resolving issues, maintaining...

  • Customer Relationship Executive

    14 hours ago

    Calicut, Kerala, India BELLA MALAYSIA Full time

    **Job Title**: Customer Relationship Executive **Company**: Bella Malaysia **Location**: calicut,kerala **Salary**: ₹10,000 - ₹15,000 **Languages Required**: English and Tamil (mandatory) **Joining**: Immediate **Key Responsibilities**: - Establish and maintain strong relationships with both new and existing clients - Resolve customer issues and...

  • Customer Relationship Executive

    2 weeks ago

    Calicut, India Catalysta Full time

    **Customer Relationship Executive** **JOB DESCRIPTION**: As a Tele Marketing and Customer Relationship Executive, you will be responsible for generating new leads, following up on existing leads, and managing our customer database. **KEY RESPONSIBILITIES** - Build and maintain strong relationships with existing clients, providing them with exceptional...

  • Customer Relationship Executive

    3 days ago

    Calicut, India lead solutions Full time

    Customer Relationship Executive(CRE) Qualification: +2/Any degree Skills: Basic Computer Knowledge Role: Customer Relationship Executive Duties: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers...

  • Customer Relationship Executive

    3 days ago

    Calicut, India Tentgram Tourism Pvt.Ltd Full time

    Customer Relationship Executive with excellent communication skills in Malayalam and English. **Salary**: ₹18,000.00 - ₹21,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay Ability to commute/relocate: - Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (preferred) **Experience**: -...

  • Customer Relationship Executive

    2 weeks ago

    Calicut, India Raf realtors Full time

    we are looking for customer relation executive for Raf Realtors Education Qualification : Any Degree Required Skill - excellent communication - Ability to maintain customer relationship - Basic computer knowledge Job type : Full time ,Regular/ permanent **Benefits**: - Cell phone reimbursement Schedule: - Morning shift Ability to commute/relocate: -...

  • Customer Relationship Executive

    14 hours ago

    Calicut, India Mapshore consultants Full time

    **Requirements** 1. Qualification: Any degree 2.Experience: Minimum 1 year as Telecaller or Customer Relationship Executive 3. Communication skill: English(written and oral) and Hindi - **Responsibilities** 1. Meeting with potential clients to gauge the utility and viability of prospective working relationships. 2. Ensuring regular contact with existing...

  • Customer Relationship Executive

    14 hours ago

    Calicut, Kerala, India HAPPY NIKAH Full time

    As a Customer Relations Executive, you will be the primary point of contact for users of our Muslim matrimony app. You will assist them with inquiries and sales, resolve issues, and ensure a positive user experience. Your role will involve understanding the needs of our users, providing guidance, and maintaining a high level of professionalism and empathy in...

  • Customer Relationship Executive

    3 days ago

    Calicut, India IIFL Samasta Finance Limited Full time

    _**IIFL SAMASTA FINANCE LIMITED**_ We are hiring...... **Customer Relationship Executives** *Two Wheeler and Driving License is mandatory *Qualification Should be +2 and Above *Age limit upto 29 years for freshers and 33 for MFI experienced *3 times Increment in the first year for freshers *4 times bonus in the first year *Attractive salary +...

  • Customer Relationship Executive

    2 weeks ago

    Calicut, India Mithila Business Consultancy (HR Solution) Full time

    **Building and maintaining profitable relationships with key customers**. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. qulification any degree freshers or experienced good communication skills smart look...