Customer Relationship Executive
2 days ago
**Customer Relationship Executive**
**JOB DESCRIPTION**:
As a Tele Marketing and Customer Relationship Executive, you will be responsible for generating new leads, following up on existing leads, and managing our customer database.
**KEY RESPONSIBILITIES**
- Build and maintain strong relationships with existing clients, providing them with exceptional customer service and addressing any concerns they may have
- Identify opportunities to upsell our forex trading services to existing clients
- Keep accurate and up-to-date records of all customer interactions in the CRM system
- Meet daily, weekly, and monthly targets for lead generation and customer retention
**REQUIRMENTS**:
- communication and interpersonal skills
- Strong sales and negotiation skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and CRM systems
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize effectively
- Bachelor's degree in Business Administration, Marketing, or a related field
**Salary**: ₹10,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Malayalam (required)
**Speak with the employer**
+91 8089349669
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