Customer Relationship Executive

3 days ago

Calicut, India KAIZTREN INNOVATIVE SOLUTIONS LLP Full time

Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base.
- Understanding key customer needs and addressing these.
- Knowing your competition and strategizing accordingly.
- Meeting with potential clients to gauge the utility and viability of prospective working relationships.
- Ensuring regular contact with existing clients to maintain our company's presence.
- Repairing disengaged or fractured relationships.
- Conducting in-depth needs assessments to better understand each client's requirements.
- Identifying a range of our offerings that could meet the goals and values of each client.
- Proposing and deliberating potential solutions in consultation with clients.
- Settling clients' concerns in a swift and professional manner.
- Harnessing internal relationships to better address clients' needs and to maximize our profits.

**Salary**: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

**Experience**:

- Customer relationship management: 2 years (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91 8547270102

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