Customer Relationship Executive

5 days ago


Calicut Kerala, India BenAc Business Solutions Full time

Customer Relationship Executive involves various responsibilities aimed at building and maintaining positive interactions with customers.
- Customer Data Management, Collecting, organizing, and maintaining customer data in a centralized database.
- Customer Segmentation: Analyzing customer data to segment customers based on various criteria such as demographics, behavior, and preferences.
- Customer Engagement: Implementing initiatives to engage customers and enhance their experience with the brand.
- Sales Support: Collaborating with sales teams to provide them with insights into customer behavior, preferences, and needs.
- Customer Feedback Management: Gathering feedback from customers through surveys, reviews, and other channels. Analyzing this feedback to identify areas for improvement and implementing changes to enhance customer satisfaction.
- Continuously seeking opportunities to improve processes and enhance the overall customer experience.

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person



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