Customer Relationship Executive

5 hours ago

Calicut Kerala, India Lemego holidays LLP Full time

Job Description: Customer Relationship Manager

Industry: Travel and Abroad Job Agency

Position Summary:
Key Responsibilities:
1. Sales and Revenue Generation:

- Proactively identify and pursue sales opportunities for travel packages, visa services, and job placements abroad.
- Convert leads into sales through effective pitching and negotiations.
- Achieve monthly and quarterly sales targets.

2. Client Relationship Management:

- Build and maintain strong relationships with clients and agents to foster trust and repeat business.
- Conduct follow-ups with potential clients to ensure conversion.
- Handle objections and provide solutions to client concerns.

3. Lead Management:

- Generate leads through online inquiries, referrals, and marketing campaigns.
- Maintain and update a database of prospects and track progress through the sales pipeline.

4. Service Promotion:

- Promote agency services such as sureshot visas for Germany and Portugal, travel plans, and abroad job placements.
- Clearly explain service offerings, pricing, and benefits to clients.
- Upsell and cross-sell additional services like travel insurance or premium packages.

5. Reporting and Analytics:

- Provide regular sales reports, including performance metrics, leads status, and conversion rates.
- Analyze sales trends and suggest improvements in strategy.

6. Market Awareness:

- Stay updated on industry trends, visa policies, and competitor services.
- Provide feedback to the management team for service improvements.

Key Skills and Competencies:

- Proven sales experience, preferably in travel or job consultancy services.
- Strong communication and negotiation skills.
- Target-driven with a focus on achieving and exceeding sales goals.
- Ability to build and nurture long-term relationships with clients and agents.
- Proficiency in CRM software and sales tracking tools.
- Multitasking and organizational skills.

Qualifications:

- Bachelor’s degree in Business, Marketing, or a related field.
- 2+ years of experience in sales or customer relationship management, preferably in the travel or recruitment industry.
- Knowledge of visa processing and travel services is a plus.

Pay: ₹10,000.00 - ₹75,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Kozhikode, Kerala (preferred)

Willingness to travel:

- 50% (preferred)

Work Location: In person

**Speak with the employer**
+91 8606259430
Application Deadline: 28/01/2025

  • Customer Relationship Executive

    1 week ago

    Calicut, Kerala, India Veuz Concepts Pvt Ltd Full time

    Job Summary:* *Key Responsibilities:* - Serve as the primary point of contact for customers. - Build and maintain strong customer relationships to ensure high levels of satisfaction. - Handle customer inquiries, resolve issues, and provide timely solutions. - Coordinate with various departments to ensure seamless service delivery. - Gather customer feedback...

  • Customer Relationship Executive

    5 hours ago

    Calicut, Kerala, India KIDONEX Full time

    **Duties & Responsibilities** - Building and maintaining good relationships with all customers. - Overseeing the relationship with customers handled by sales team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products to increase sales. - Manage the customer care number and timely respond to the customer...

  • Relationship Executive

    5 hours ago

    Calicut, Kerala, India Doctosmart Edtech Pvt Ltd Full time

    DoctoSmart, an innovative Healthtech firm located in Calicut Cyberpark, is currently looking for a **Relationship Executive** to join our dynamic team. Our company is at the forefront of developing digital healthcare solutions that aim to improve the patient experience and enhance the efficiency of healthcare services. As we continue to grow, we need a...

  • Customer Relationship Executive

    2 days ago

    Calicut, India CII - Model Career Centre Full time

    Greetings from CII-MCC We are looking for Customer Relationship Executive. Job role - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹22,000.00...

  • Customer Relationship Executive

    1 week ago

    Calicut, India Meza Full time

    We are seeking a highly motivated and customer-centric individual to join our team as a Customer Relationship Executive. As a Customer Relationship Executive, your primary responsibility will be to ensure exceptional customer service and maintain strong relationships with our valued customers. You will be engaging with customers through various channels,...

  • Customer Relationship Executive

    2 weeks ago

    Calicut, India stock market Kerala Full time

    CUSTOMER RELATIONSHIP EXECUTIVE We are looking for a resilient, empathic Client Relationship Executive to contribute to the growth of our company. Client Relationship Executive are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also...

  • Customer Relationship Executive

    1 week ago

    Calicut, India Mithila HR Solutions Full time

    We are hiring Customer Relationship Executive to Calicut. **Job Type**: Regular / Permanent **Salary**: From ₹10,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Calicut, Kerala: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...

  • Customer Relationship Executive

    4 days ago

    Calicut, Kerala, India Chec knowledge Hub Pvt Ltd Full time

    Excellent active listening and English communication skills. Counsel students about abroad education opportunities such as Country, Course, Universities, programme selection, and career planning. Ensure admission and visa procedures done within deadlines. Provide accurate information regarding the study abroad programs, courses, colleges and...

  • Customer Relationship Executive

    4 days ago

    Calicut, India Tricorn Limited Full time

    We required Customer Relationship executive for Calicut location. Qualification - Min Plus two Experience - Freshers / Experienced Salary - 13k (Starting) + ESI+PF **Salary**: ₹12,000.00 - ₹13,000.00 per month Schedule: - Flexible shift Ability to commute/relocate: - Calicut, Kerala: Reliably commute or planning to relocate before starting work...

  • Customer Relationship Executive

    4 days ago

    Calicut, India Seematti Full time

    WE ARE HIRING **LOCATION : CALICUT** **Customer Relationship Executive (5 openings)** Provides **accommodation & food** for all staff. **ESI & PF benefits **also provided inclusive of salary. **APPLY NOW** Send your resume to the given mail-id **PS : Female applicants below the age of 35 will be given priority** **Job Types**: Full-time, Regular /...