Customer Relationship Officer

4 days ago

Calicut Kerala, India SPECTRUM SOLAR POWER Full time

**PLEASE READ JOB DESCRIPTION CAREFULLY**

**Job Title**:
Telesales cum Office Administrator (Female)

**Location**:
Spectrum Solar Power, Chevayur - Calicut Branch

**Job Summary**:
**Key Responsibilities:Telesales Duties**:

- Contact potential and existing customers to explain solar solutions, products, and services.
- Generate and qualify leads through outbound and inbound calls.
- Schedule appointments for the sales team and follow up on inquiries.
- Maintain customer databases and update call records.
- Achieve telesales targets set by the management.

**Office Administration Duties**:

- Handle office activities including answering calls and managing correspondence.
- Maintain office records, files, and documentation.
- Support branch operations with data entry, report preparation, and coordination tasks.
- Manage office supplies, stationery, and ensure smooth day-to-day functioning.
- Assist sales team with administrative support.
- Ensure proper follow-up on customer payments and documentation.

**Qualifications & Skills Required**:

- Graduate in any discipline
- Prior experience in CRE and **office administration** will be an advantage.
- Good communication skills in **Malayalam(preferred)**.
- Proficiency in MS Office (Word, Excel).
- Strong organizational and multitasking skills.
- Positive attitude, teamwork spirit, and customer-centric approach.

**Work Conditions**:

- Location: Spectrum Solar Power, Chevayur - Calicut.
- Attractive salary package with performance incentives.

Pay: ₹10,000.00 - ₹14,000.00 per month

Application Question(s):

- Have you read and understood the job description?

**Experience**:

- Customer relationship management: 1 year (required)

**Location**:

- Kozhikode, Kerala (required)

Work Location: In person

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