Seller Support Associate

4 days ago

Midc Aurangabad Maharashtra, India ipshopy Full time

**Job Title: Seller Support Associate**

**Vacancies**: 10

**Location**: ipshopy, Dnyanpeeth Campus, T-18, Software Technology Park of India (STPI), Opposite Garware Stadium, Naregaon Road, Cidco, Chhatrapati Sambhajinagar (Aurangabad), Maharashtra - 431006

**Key Responsibilities**:

- Help resolve queries related to product uploads, order processing, payments and logistics
- Maintain strong relationships with sellers to ensure satisfaction and platform loyalty
- Coordinate with internal teams (Tech, Logistics, Finance) to resolve seller concerns promptly
- Educate sellers on ipshopy’s tools, features, policies and promotional campaigns
- Record and track all interactions and escalate unresolved issues where necessary

**Requirements**:

- Bachelor’s degree in any field
- 6 month's of experience in customer support, eCommerce or account management preferred
- Strong communication skills in English and Hindi (other regional languages are a plus)
- Familiarity with online shopping platforms and seller dashboards
- Problem-solving attitude and customer-centric mindset
- Basic knowledge of Excel, Google Sheets and CRM tools
- **Dynamic Work Environment**: Be part of a growing e-commerce company with opportunities to develop new skills and advance in your career.
- **Career Growth**: Get the opportunity to work in a fast-paced and innovative space with room for professional growth.
- **Modern Work Culture**: We value creativity, collaboration and continuous learning at ipshopy.
- **Location**: Our office is located in the heart of Chhatrapati Sambhajinagar (Aurangabad), Maharashtra.

**How to Apply**

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

Application Deadline: 10/08/2025

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