Courier Operations Executive

2 weeks ago

Midc Aurangabad Maharashtra, India ipshopy Full time

**Job Title : Courier Operations Executive**

**Vacancies**: 10

**Location**: ipshopy, Dnyanpeeth Campus, T-18, Software Technology Park of India (STPI), Opposite Garware Stadium, Naregaon Road, Cidco, Chhatrapati Sambhajinagar (Aurangabad), Maharashtra - 431006

**Job Summary**:
The **Courier Operations Executive** will be responsible for coordinating courier activities, tracking shipments, resolving delivery issues and ensuring timely fulfillment of customer orders. This role requires strong communication, organizational skills and the ability to manage multiple courier partners and vendor accounts efficiently.

**Key Responsibilities**:

- Coordinate daily pickup and delivery schedules with courier partners
- Monitor order dispatch, shipment tracking and final delivery across multiple regions
- Resolve delivery-related issues such as delays, lost parcels or customer complaints
- Maintain detailed records of shipments, returns and partner SLAs in Excel or reporting tools
- Liaise with sellers to ensure accurate packaging, labeling and dispatch timelines
- Evaluate courier partner performance and escalate issues to vendors or internal teams when needed
- Ensure compliance with shipping guidelines and handle basic documentation
- Use **MS Excel** and internet tools for reporting, tracking and coordination

**Qualifications**:

- **Graduate in any discipline** (minimum qualification)
- 1-3 years of experience in courier operations, logistics or e-commerce fulfillment
- Good understanding of shipping processes and courier services (e.g., Delhivery, Bluedart, Shiprocket and DTDC)
- Strong communication and coordination skills
- Proficiency in **MS Office** and using web-based tracking or logistics platforms
- Ability to multitask, prioritize and work under time pressure

**Preferred Skills**:

- Experience with logistics platforms or courier APIs
- Basic knowledge of e-commerce backend systems
- Multilingual capabilities (a plus for regional support)
- **Dynamic Work Environment**: Be part of a growing e-commerce company with opportunities to develop new skills and advance in your career.
- **Career Growth**: Get the opportunity to work in a fast-paced and innovative space with room for professional growth.
- **Modern Work Culture**: We value creativity, collaboration and continuous learning at ipshopy.
- **Location**: Our office is located in the heart of Chhatrapati Sambhajinagar (Aurangabad), Maharashtra.

**How to Apply**

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

Application Deadline: 10/08/2025

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