Service Coordinator

4 days ago

Guindy Chennai Tamil Nadu, India Tekna Manufacturing Full time

**Key Responsibilities**:

- **Client Assessment & Intake**:

- Conduct initial consultations to understand client needs and objectives.
- Gather necessary documentation and develop individual service plans.
- **Service Coordination**:

- Schedule and coordinate services, ensuring timely and efficient delivery.
- Monitor the progress of services and address any issues or concerns.
- **Communication**:

- Serve as the primary point of contact for clients, service providers, and stakeholders.
- Maintain regular communication to ensure services meet client expectations.
- **Problem-Solving**:

- Address and resolve conflicts or issues that may arise during service delivery.
- Adjust service plans as needed based on client feedback and changing circumstances.
- **Documentation & Reporting**:

- Maintain accurate records of all client interactions, service plans, and outcomes.
- Prepare regular reports for management and stakeholders.
- **Compliance**:

- Ensure all services comply with organizational policies, legal requirements, and industry standards.

**Qualifications**:

- **Education**: Preferred Engineering Background.
- **Experience**: Previous experience in service coordination, case management, or a similar role is preferred.
- 2 yrs to 4 yrs
- **Skills**:

- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Problem-solving and conflict-resolution expertise.
- Proficiency in relevant software and tools (e.g., Microsoft Office, CRM systems).
- **Other Requirements**:

- Ability to work collaboratively with diverse teams.
- Empathy and commitment to providing exceptional client service.

Pay: From ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 6380977549

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