Customer Service Executive-consumer Durables-bnpl
1 week ago
**Responsibilities**:
- Manage the call center operations for our B2B and B2C products.
- Manage Client and Merchant Escalations - work with relevant units - internal and external to resolve issues raised and ensure quality delivered across Call center services.
- Evaluate and Analyze performance against call center metrics
**Professional Skills:
- Should be a Go Getter
- Should articulate and communicate with clarity
- Should be an excellent team player
- Should be capable of multi-tasking
- Should have the ability to interact at all levels
- Adequate knowledge to operate in MS Office
- Must have typing speed of at-least 25-30 wpm
**Educational Qualification:
- Post Graduate in any field, Proficiency in MS Office/ MS excel / SQL
- Language Proficiency in English, Hindi Compulsory
**Work Experience:
- Up to 2 years or above of experience in Customer Service Industry, NBFC, Banking, Fintech, preferably Call Centre experience
- Knowledge financial services preferred but not essential
-
Sales Manager-consumer Durables-sales
3 weeks ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree Sales Manager-Consumer Durables Job Role Achieve consumer durable and similar products volume and other cross sell products target by managing various relationships assigned including authorized dealers of various types which may include large format stores Recruit and train sales team for sourcing business...
-
Retail Assets-consumer Durable-instalment Finance
23 hours ago
Thane, India HDFC Bank Full time**Group Company**: HDFC Bank Limited **Designation**: Retail Assets-Consumer Durable-Instalment Finance Business - RLFR RO (156_2521_100166) **Office Location**: LOTUS PARK, LOTUS PARK **Position description**: Retail Assets-Consumer Durable-Instalment Finance Business - RLFR RO **Primary Responsibilities**: - Meet and exceed the assigned targets of consumer...
-
Thane, MH, IN Kotak Mahindra Bank Full timeSales Manager-Consumer Durables Job Role Achieve consumer durable and similar products volume and other cross sell products target by managing various relationships assigned including authorized dealers of various types which may include large format stores Recruit and train sales team for sourcing business dealer counters Development of team of DST and...
-
Thane, India Buyerr Full timePurposeOwn revenue for Consumer Campaigns by selling high-impact creative solutions to Brand Managers/Marketing Heads. Youll blend media-sales hunting with consultative solutioning, shaping campaign strategy, media mix, and budget constructs that deliver demonstrable ROI.What youll do- Revenue & Pipeline: Own an annual/new-logo target; run a disciplined...
-
Customer Service Executive
2 weeks ago
Thane, India Tescom Business Solution Full timeGraduation is mandatory in any stream. - Clear and effective written and verbal communications skills preferred. - Able to gain the trust and respect of a team - Maintenance of all documentation and procedures relating to all aspects of all Services provided to the Customer in accordance with this Service Order Schedules - Collaborate and work closely with...
-
Operations Coordinator/ Thane
2 weeks ago
Thane, Maharashtra, , India N Human Resources & Management Systems Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Title: Operations Lead – Consumer Durables | Looking for Immediate to 30 days Joiners | Female preferred | Open Positions:2 Location: Mumbai, Thane, On -site Role Working Days: Monday to Saturday, 6 days working & Saturday is a half -day Experience: Minimum 2 years Reporting To: Manager About the Role: We are looking for an experienced Operations...
-
Customer Service Associate
1 week ago
Thane, India FIRST CREDIT SERVICES Full time**Roles & Responsibilities**: - Answering Inbound Calls or outbound calling to consumers to learn about their needs, complaints, or other issues with billing and services. - Handling a high volume of inbound/outbound calls or both and should seek to create a positive experience for each consumer. - Process payments for the invoices on the account. -...
-
Operations Lead/Coordinator Position
2 weeks ago
Thane, Maharashtra, , India N Human Resources & Management Systems Full time ₹ 6,00,000 - ₹ 12,00,000 per yearHiring for Operations Lead Position where you are required to report to Sales Head.Completely On -site mode of working for 6 days with a high salary paySalary depends on your experience & confidence level along with skillsOnly Preferring Female CandidatesJob Title: Operations Lead – For a Consumer Durable Industry Location: Mumbai, Thane, On -site Role...
-
Customer Service Associate
3 days ago
Thane, India Inspiroz IT service pvt.ltd Full time**Position Overview**:We are seeking a dedicated Customer Service Representative with strong communication skills and a customer-first mindset. In this role, you will handle customer inquiries, provide assistance, and ensure a positive customer experience. Proficiency in basic Excel, excellent written and spoken English, and accurate typing skills are...
-
Customer Service Officer
23 hours ago
Thane H.O, Thane, Maharashtra, India Enrolsy Full timeWe're Hiring **Customer Services -Operation** Executive for a leading artisanal cheesemaking company **Position**: Customer Services -Operation Location: Mulund / Bhandup Gender: Only **Female** **Role**: We are looking for a Customer Services Operation to front our direct-to-consumer business. The role is ideal for someone who thrives in a fast-paced,...